Blockify Fraud Filter, Blocker
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In base alla valutazione
When my store encountered a large number of high-risk orders, Blockify worked very hard to help me solve these problems. I think every store needs to be protected by such an app.
Thank you for highlighting the positive impact Blockify had on your store during a surge in high-risk orders. We're committed to providing reliable protection, and your feedback reaffirms the value of our efforts. If you encounter further challenges, feel free to reach out. We appreciate your trust in Blockify for safeguarding your store.
Best blocker app in shopify app store. Helped us a lot with DDOS attach and phishing attack during sale period. They have auto vpn tracker which blocks the page if vpn is used to place order so no more flags from the payment gateway and customer service is always great.
We're glad to hear that our app and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!
The app is great, and the customer support is responsive. It helped us minimize the fraud orders, it's not totally removed. But they have a new updated feature to solve this issue and hope it will work better! I appreciate the guys responsiveness and patience to solve my problems.
Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
The app has been blocking locations that shouldn't be blocking for I don't know how long, because I just realized today, and I have lost potential customers due to this.
I can't even access the settings to correct it! It's quite disappointing and frustrating.
Please help fix this issue.
Hello there,
We are truly sorry to hear about the issues you've been experiencing with the Blockify - Fraud IP Blocker app. We sincerely apologize for any inconvenience this may have caused and understand how frustrating it can be.
Your feedback is extremely valuable to us, and we take your concerns seriously. We would like to investigate this matter further to ensure that your issue is resolved promptly. To assist you better, could you please reinstall our app and provide us with more specific details about the locations that have been mistakenly blocked? This will help us identify the root cause of the problem and take the necessary steps to rectify it.
We have reached out to you via email so that we can work together to resolve this issue and ensure you have a seamless experience with the Blockify app.
Once again, we apologize for any inconvenience you've experienced, and we appreciate your patience as we work to make things right for you.
Thank you for using Blockify, and we look forward to hearing from you.
Best regards,
Kaylee
Removal app residue.
The app is not okay. They didn't remove all residue and after few days your website will stop working.
I try to reach support , Shopify expert also , they are always offline.
Also i have reach them by email and Whatsapp from 7 hours nobody answering!
Hi there,
Thank you for taking the time to write a review, I appreciate your feedback, and I'm sorry to hear you had a bad experience using our app and for our late response due to our long national holiday.
On behalf of everyone at Omega, we take customer reviews seriously, and hearing that the residue code caused a bad effect on your store is never what we want to hear. I've shared your review with the dev team, and we have an agent to contact, check specifically your case, and get it right.
Should you have any additional feedback, please share it with us via contact@omegatheme.com. Your sharing will always be treasured at Omega!
Sincerely,
Omega's Customer Support Team
THE BEST!! already working in seconds and customer support is absolutely amazing. I highly recommend this app.
Wow, thank you so much for the incredible review! 🙌🔥
We’re thrilled to hear everything was up and running in seconds and that our customer support made such a strong impression. That’s exactly the experience we strive to deliver!
Your recommendation truly means the world to us. If you ever need anything at all, we’re always here to help. 🚀
Louis was great! very helpful
Thanks for your feedback 😊
We are glad to hear Louis was very helpful and made your experience with Blockify Fraud Filter, Blocker a great one 💙✨
If you ever need anything else, we are always here 🤝🚀
Great service, quick and clear answers to questions I had.
Thanks for your feedback 😊
We are glad to hear you received quick and clear support with Blockify Fraud Filter, Blocker 💙✨
If you ever need anything else, we are always here 🤝🚀
Started using due to influx of bots and support was quick and informative re: my set up questions!
Thanks for sharing your experience 😊
We are glad to hear that Blockify Fraud Filter, Blocker could support you during the bot influx and provide quick, helpful guidance for your setup 💙🛡️
If you ever need to fine tune things further or have more questions, we are always here 🤝🚀
Received fast and friendly help to customise the app to my needs
Thanks for your feedback 😊
We are glad to hear you received fast and friendly help customizing Blockify Fraud Filter, Blocker to fit your needs 💙✨
If you ever need anything else or want to fine tune further, we are always here 🤝🚀
