Blockify Fraud Filter, Blocker
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exceptional app and service - we were deep in a BOT attack and they helped us clean up the issue very quickly, holding our hand through the entire process. Would give 10 stars if I could!
Thank you so much for this incredible feedback! 😊
We’re really glad to hear that Blockify Fraud Filter, Blocker app could support you during such a serious bot attack and help clean things up quickly. Situations like that can be stressful, so walking alongside you step by step and making sure everything is handled properly is exactly what our team is here for.
Your “10 stars” means the world to us! Thank you for trusting Blockify Fraud Filter, Blocker app to protect your store when it mattered most 🔒🚀
This app doesn't work.
We signed up for the Enterprise tier.... but we still get bot abandoned checkouts and page views.
Not worth the time or money.
I've got screenshots, but they conveniently cannot be uploaded.
Hi,
We’re truly sorry for the frustration you’ve experienced. We’d like to clarify that on Shopify, the checkout page is a protected area, meaning no third-party app (including Blockify) can fully prevent visitors or bots from entering checkout or creating abandoned checkouts. This is a platform-level limitation across the entire Shopify ecosystem, not specific to our app or plan.
What Blockify can do is help validate and restrict risky order placements and reduce bot impact through rules and filters, but abandoned checkouts cannot be completely blocked by any app.
Our support team has reached out to you directly via email to follow up on your case in more detail. We truly hope you’ll take a moment to read our message and allow us the opportunity to review your setup, understand the bot patterns you’re seeing, and support you properly. We’d really appreciate the chance to work with you and see if we can improve the situation together.
Great experience with this app. I have been getting attacked by 1000s of bot orders and this app has the tools to end it or at least slow it down drastically. Customer service was super helpful as well. Shout out to Tracy!
Thank you for sharing your experience with us! 😊
We’re really glad to hear that Blockify Fraud Filter, Blocker app helped you tackle the massive bot order attacks and significantly reduce the impact on your store. That’s exactly the kind of protection we want merchants to feel confident about.
A big shout-out to Tracy as well — she’ll be happy to know her support made a difference for you 💙 Thanks for trusting Blockify Fraud Filter, Blocker app to keep your store safer and more stable! 🚀🔒
I love Blockify app! It's easy to navigate and has helped my business in many ways, like stopping hackers and preventing scams at my store. Thanks for providing an easy and safe app to use for my e-commerce store.
Thank you so much for sharing this amazing feedback! 😊
We’re thrilled to hear that Blockify: IP & Country Blocker app has been easy to navigate and has genuinely helped your business by stopping hackers and preventing scams. Knowing that the app is keeping your store safer and giving you peace of mind is exactly why we built it.
Thank you for trusting Blockify: IP & Country Blocker app to protect your e-commerce store — we’re proud to be part of your business journey! 🚀🔒
App looks pretty good so far. The service was immediate and professional when i needed help.
Thank you for your feedback 😊
We are glad to hear Blockify Fraud Filter, Blocker is working well for you so far and that you received immediate and professional support when needed 💙✨
If you ever need anything else, we are always here to help 🤝🚀
Highly recommend Blockify and Blockify Checkout! I needed a country and specific user blocked for fraud. These two apps did it! I needed some help from customer service and Ben was amazing. He asked great questions, got to the issue quickly and fixed the Rules set-up for me in minutes. The Ben recommended the Blockify Checkout app to make sure the specific user couldn't complete the transaction by name. Wonderful -- Thank you Blockify and Ben!
Thank you so much for this amazing and detailed review! 😊
We’re thrilled to hear that Blockify: IP & Country Blocker app and Blockify Checkout app helped you successfully block both a country and a specific user to prevent fraud. It’s great to know that Ben could step in, ask the right questions, quickly identify the issue, and fine-tune the rules for you in just minutes 💪🔒
We’re also glad the recommendation to use Blockify Checkout app gave you extra peace of mind by preventing that user from completing transactions by name. Your trust and recommendation truly mean a lot to us.
If you ever need further assistance or want to optimize your setup even more, the Blockify team is always here to help. Thank you again! 🚀💙
Easy to use and does exactly what you need. Even though the app is only in English, you can quickly and easily grasp the functions. The possibilities are numerous and can be customized to your own preferences. Support is quick to reach and straightforward.
😊 Thank you so much for taking the time to share such detailed feedback! We’re really glad to hear that Blockify Fraud Filter, Blocker app is easy to use and does exactly what you need, even with the interface being in English. It’s great to know the features are easy to understand, highly customizable, and flexible enough to match your preferences 💛 We’re also happy that our support team was quick, clear, and easy to reach. Your experience truly motivates us to keep improving the app and the support we provide. Thanks again for choosing Blockify! 🚀
Works great blocking content for bots on your website by overlaying a template that the website is blocked. What people should realize though is that sessions are still recorded in your analytics so you still need to filter those out manually. Not something Blockify can do anything about. That is Shopify policy.
😊 Thank you so much for sharing such a clear and informative review! We’re really glad to hear that Blockify Fraud Filter, Blocker app is working well for blocking bot traffic by displaying a blocked overlay on your website 💛 You’re absolutely right to point out that sessions may still appear in analytics due to Shopify’s tracking policy, and we truly appreciate you clarifying this for other merchants as well. Your understanding and transparency mean a lot to us, and we’ll keep focusing on what we can do best — protecting your store and providing reliable, honest support. Thanks again for choosing Blockify! 🚀
Buen soporte en línea, los resultados aún están por comprobar después de realizar algunos cambios en la configuración.
¡Muchas gracias por tu comentario sobre Blockify Fraud Filter, Blocker app! 😊 Nos alegra saber que tuviste una buena experiencia con nuestro soporte en línea y que pudimos ayudarte con los cambios de configuración.
Entendemos que todavía estás evaluando los resultados, y esperamos que las nuevas configuraciones te ayuden a obtener la protección que necesitas para tu tienda. Si tienes cualquier duda o necesitas más ayuda durante el proceso, nuestro equipo estará encantado de ayudarte. ¡Gracias por tu confianza y apoyo! 🚀💙
One star. I engaged with two support agents, Lina and later Florence. Lina stopped responding for extended periods, resulting in a chat that lasted nearly an hour solely because of prolonged response times. The issue itself was not complex, but the lack of timely communication made it impossible to proceed. By the time Florence intervened, I was already preparing to exit due to the delays.
Lina made several statements that were incorrect, contradictory, and misleading. She stated that the bots “won’t hurt anything,” despite the fact that they were actively affecting my analytics and abandoned checkout data. She also stated that “blocking is not foolproof” and the app may or may not work because bots can change their IP addresses. This directly undermines the fundamental purpose of a security and bot-prevention solution. Her claim that the free plan is primarily for “exploring” features rather than actually using them contradicts the way the app is marketed and creates a misleading expectation for new users.
Florence later reiterated the same limitations and added that DNS-level blocking, a critical security function, is still “in testing” and not available. This indicates that essential protection mechanisms are incomplete or not fully operational, regardless of whether a merchant is on a free or paid plan. For a security-focused app, this represents a significant reliability concern.
After uninstalling the app, I immediately received back-to-back emails from Florence containing shifting explanations. Additionally, within thirty minutes of the initial installation, I was already receiving promotional emails from Blockify. The frequency, timing, and volume of these emails felt excessive and spam-like.
As a small business owner, this experience was profoundly disappointing. Security tools must be dependable, transparent, and functional upon installation. Hearing directly from support that the app is “not foolproof” and may or may not work—even on paid tiers—raises serious concerns about reliability, consistency, and product readiness. Anything less than stable, predictable performance becomes a costly waste of time and resources.
I strongly encourage prospective users to review the one-star feedback as well as comments from long-term users who have relied on this app for over a year. The recurring themes in those reviews reflect the same support, performance, and reliability issues I encountered.
Hi there,
Thank you for taking the time to share such a detailed review, and we are truly sorry for the frustrating experience you had with both our app and our support.
You are absolutely right that the long response times, inconsistent answers, and unclear explanation about bots and blocking are not acceptable for a security-focused app. Your comment about DNS-level blocking still being in testing and the email frequency feeling spam-like also shows we did not set expectations or our communication correctly.
We have already escalated this case to our product and support leads to review your entire journey, retrain our team on clearer, more accurate messaging, and adjust our features and email flows so they better match what merchants expect from Blockify. Our product manager has reached out personally to share more details and provide a proper solution on your concern. I hope you can get back to us so that we can make things right.
Thank you again for sharing feedback so that we can improve and we do hope to have another chance to serve you.
Best regards,
Kaylee - Customer Support Team Lead at Blockify
