Blockify Fraud Filter, Blocker
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Great support experience. We were hit by card-testing bots creating checkouts with the same phone and address. Louis from support quickly enabled the early-access "Stop repeated checkout attempts" feature for us and set up phone/address block rules within minutes. Easy to configure Proxy/VPN and Tor blocking with sensible risk thresholds. Recommended.
In a time of great confusion over how we were being attacked by bots, Joyce and Blockify, took care of our issues, gave us confidence that we were being protected, and was very patient and informative in helping us take care of our issues. Well worth the time and the investment. Thank you for your service!
Thank you for your thoughtful 5-star review! We’re delighted Joyce could support you with patience and clarity, and we’re always here if you need anything else.
Blockify is an incredibly helpful app that works perfectly when it comes to blocking bots. Their customer support is outstanding! The team is always responsive, takes the time to explain everything in detail, and goes above and beyond to help whenever needed. Highly recommend this app for anyone looking for a reliable bot-blocking solution!
Thank you for the wonderful review! We’re thrilled Blockify helps keep bots at bay and that our support team has been there for you. If you ever need anything, we’re happy to help!
We were having so many issues with fraudulent purchases. After trying to go through our Gateway filter permissions and still getting nowhere, we installed Blockify. I chatted with customer service to help us set up our Blockify protections. The customer service rep, Vivian, was super helpful and patient. She combed through all the available settings and finalized our set up. I am hoping that we will not have to deal with these fraudulent purchases again!
Your feedback means a lot to our team, and we're so glad Vivian could patiently help finalize your Blockify setup. Thank you, Doctor Easy, and please reach out anytime if you need further help with your protections.
I had an influx of fraud orders prior to using this app. One had slipped through (most had gotten stuck in abandoned checkout that I hadn't noticed). These were clearly some type of bot attack "orders" because the product that had been purchased had no "add to cart" button on the page. (I previously was offering a subscription service. Decided not to do this through Shopify because there were issues for the customers and instead the subscription is solely through Patreon. With that said - this customer managed to pay for a subscription that no longer existed. Which is what alerted me that it was in fact a fraud order and not an actual customer order.
The app was easy to implement and I've reached out to customer service to turn on their "Stop bots from creating fake checkouts
Success." This seems to have helped immensely. I was still getting some fake checkouts but they weren't going through the system and physically charging me anything. They were stuck in abandoned cart. After about a month, the issue seems to have vanished. For the $20/month it's well worth the investment if you have a Shopify store.
They are also quick to answer and offer support/help with their chat feature. Both times I've reached out, I've gotten a response immediately.
Highly recommend. I've tried other fraud filters but this one seems to be the absolute best.
Your experience means a lot to our team, especially knowing Blockify helped stop fraudulent checkouts and that our support was there when you needed it. Thank you for the detailed recommendation, Author Willow Fox, and please reach out anytime we can help further!
Wonderful app. We were dealing with an unhinged customer who was harassing us. We were able to block her from accessing our website.
Your feedback means a lot to our team, and we’re glad Blockify Fraud Filter helped you regain peace of mind. Thank you for sharing your experience, and please reach out if we can support you with anything else.
A great experience with the app. Been using it to redirect traffic and had Tina help me set up a feature to stop bots from creating fake checkouts.
We’re so glad Blockify Fraud Filter has been a great experience for you. Thank you for your review, and please know Tina and our team are here whenever you need further help!
Very responsive and helpful team. Samuel was incredibly helpful—he did a live check with me and explained everything clearly step-by-step. The only downside is that visitors from restricted locations still trigger Shopify's visitor tracking. It makes you feel like the block isn't active, though I realize this is due to how Shopify handles traffic data rather than a bug in the app.
Your feedback means a lot to our team, especially knowing Samuel could guide you clearly through a live check. Thank you, Mind Yours Jewels, for recognizing his support and noting Shopify’s visitor-tracking limitation; please reach out if we can assist further.
Brilliant support from Niel. I had serious issues with card checkers and Shopify's "Fraud prevention" is non existent, so with the free set up, we're hoping all that will go away from now on. I had a number of detailed/technical questions for these guys, but Niel answered them all quickly and diligently. I can highly recommend them if your Shopify site is being blighted by card checkers (go to your abandoned carts page to find out), then give these guys a go.
Thank you, Elisto Consulting, for the fantastic review! We’re delighted Niel could answer your detailed questions and help with the card checker concerns. If anything else comes up, our team is always happy to help.
Solved my issue with bots from Asia muddying up traffic to the site. Easy implementation, great support, highly recommend!
Your feedback means a lot to the Blockify team, especially knowing we helped clear up bot traffic for Be Juliet. Thank you for recommending us, and please reach out anytime if we can help with anything else!
