Blockify Fraud Filter, Blocker
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The app is blocking so many other apps from my website, and we just can not fix it. We tried to contact you for so long, but no luck. Would love to change this review to 5 stars, but for now it looks impossible.
Hi there, we’re truly sorry you’ve had to deal with this, especially after trying for so long to reach us. We understand how disruptive it is when an app interferes with other apps on your Shopify store, and this isn’t the experience we want for you.
We’ve carefully checked our support inbox but we still can’t find your earlier message. The last conversation we have on file is from December, so we’ve reached out to you again to get a few details and properly investigate what’s happening on your store. I hope you can give us another chance, we’ll prioritize this and work with you until it’s resolved.
We really appreciate the chance to make this right.
Best regards,
Kaylee - Customer Support Leader at Blockify Team
Easy to setup
Support is excellent
So happy to hear Blockify Fraud Filter, Blocker was easy to set up for you! 😊
And it’s great to know our support team made a strong impression too. If you ever need a hand or have any ideas to improve your experience, we’re always here for you 💙
I downloaded this app mainly to block certain unwanted bot traffic from accessing my store. So far, it has successfully blocked visitors from the specific regions I set up, which is a good start. However, I am still observing whether it can effectively stop automated bot programs in the long term. Overall, the initial experience is positive, but I need more time to fully evaluate its performance against bots.
Thank you so much for sharing such a detailed and thoughtful review! 😊🌟
We’re glad to hear Blockify Fraud Filter, Blocker has successfully blocked visitors from the specific regions you configured — that’s a great first step in protecting your store. We completely understand wanting to monitor long-term performance against automated bot programs, and that’s absolutely reasonable 💙
Please feel free to keep observing over the next few days, and if you’d like help optimizing rules for stronger bot detection, our team is always happy to assist. Thanks again for choosing Blockify Fraud Filter, Blocker — we’re here whenever you need support! 🙌🚀
great app! helped us a bunch with differenct tasks.
Cam helped alot in support! :)
Thank you so much for your wonderful feedback on Blockify Fraud Filter, Blocker app 😊 We're thrilled to hear the app has been helpful for your store across different tasks and protection needs. It's especially great to know that Cam could provide the support you needed along the way. We'll be sure to share your kind words with her! Thank you for your trust and support — it truly means a lot to our team 💙🚀
I have been struggling for 3 months trying to figure out why Ashburn Virginia bots continued to hammer my website. I had them location blocked and still they continued to get in. I have been exporting Ashburn ip addresses and manually blocking them (like 6k ip's) and that would slow them down for a week or so but they would just get new ip's so never stopped them. I tried chatting with support several times but it was never put together why this was happening - other than I had the United States whitelisted (which overrides all blocks lists) and every time i turned that whitelisting off all of my US customers got blocked! Well today I got Florence in the help chat. She dug deep into my issue and figured out that I had blocked all Non-EU countries. That would include the US of course! With Florence's help I was able to get the settings I had wrong fixed and now my US whitelist can be turned off and will no longer override my location block of Ashburn Virginia! Thank you Florence!
Thank you so much for sharing this! 🙌
We know how frustrating that must have been, and we’re so glad Florence was able to pinpoint the conflicting settings and get everything configured correctly.
We’ll pass along your kind words to her and we’re always here if you need anything else! 🚀
muy buena app y muy atentos al atender
¡Muchas gracias por tu comentario! 😊
Nos alegra saber que estás disfrutando de Blockify Fraud Filter, Blocker y que nuestro equipo te ha atendido bien. Siempre estamos aquí para ayudarte en lo que necesites 💙
Excellent. I had not understood the importance of blocking bad traffic. My conversion rate was 0.18% but when I manually removed all the undesired traffic, the conversion rate was 2%. This was stopping Google from optimising correctly as I had a high bounce rate etc.... Florence helped me set up my filters in minutes. Super helpful. Thank you.
Thank you so much for sharing your experience! 😊🌟
We’re really glad you noticed the impact of removing bad traffic — bot visits and unwanted sessions can definitely affect bounce rate and ad optimization. It’s great to hear Florence could help you set up the filters quickly and make everything clear 💙
We’re happy Blockify Fraud Filter, Blocker is now helping your store’s data stay cleaner and more accurate. Thanks again for choosing Blockify Fraud Filter, Blocker — we’re always here if you need any support! 🙌🚀
best and fastest support with esther from omega help center
Thank you for your kind words 😊
We are really glad to hear that Esther provided fast and excellent support with Blockify Fraud Filter, Blocker. She will be happy to know she made a great impression 💙✨
If you ever need anything else, we are always here to help 🤝🚀
nice app, good service, help solve abandoned order from bot.
They are very professional.
Thank you for your kind feedback 😊
We are really glad to hear that Blockify Fraud Filter, Blocker helped you reduce abandoned orders caused by bots and that you had a professional support experience 💙🛡️
If you ever need anything else or want to optimize further, we are always here to help 🤝🚀
Kaylie is exceptional. She helped me set up my account with them and verified that the app is working!
Thank you for your kind words 😊
We are really glad to hear that Kaylie could help you get everything set up and ensure Blockify Fraud Filter, Blocker is working properly 💙✨
She will truly appreciate your shoutout. If you ever need anything else, we are always here 🤝🚀
