Blockify Fraud Filter, Blocker
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I have been struggling for 3 months trying to figure out why Ashburn Virginia bots continued to hammer my website. I had them location blocked and still they continued to get in. I have been exporting Ashburn ip addresses and manually blocking them (like 6k ip's) and that would slow them down for a week or so but they would just get new ip's so never stopped them. I tried chatting with support several times but it was never put together why this was happening - other than I had the United States whitelisted (which overrides all blocks lists) and every time i turned that whitelisting off all of my US customers got blocked! Well today I got Florence in the help chat. She dug deep into my issue and figured out that I had blocked all Non-EU countries. That would include the US of course! With Florence's help I was able to get the settings I had wrong fixed and now my US whitelist can be turned off and will no longer override my location block of Ashburn Virginia! Thank you Florence!
Thank you so much for sharing this! 🙌
We know how frustrating that must have been, and we’re so glad Florence was able to pinpoint the conflicting settings and get everything configured correctly.
We’ll pass along your kind words to her and we’re always here if you need anything else! 🚀
Excellent. I had not understood the importance of blocking bad traffic. My conversion rate was 0.18% but when I manually removed all the undesired traffic, the conversion rate was 2%. This was stopping Google from optimising correctly as I had a high bounce rate etc.... Florence helped me set up my filters in minutes. Super helpful. Thank you.
Thank you so much for sharing your experience! 😊🌟
We’re really glad you noticed the impact of removing bad traffic — bot visits and unwanted sessions can definitely affect bounce rate and ad optimization. It’s great to hear Florence could help you set up the filters quickly and make everything clear 💙
We’re happy Blockify Fraud Filter, Blocker is now helping your store’s data stay cleaner and more accurate. Thanks again for choosing Blockify Fraud Filter, Blocker — we’re always here if you need any support! 🙌🚀
SO far good. excellent support from Vivian. Thank you very much
Thank you so much for your kind feedback! 🙌
We’re glad to hear everything is going well so far and that Vivian provided excellent support. We’ll be sure to share your thanks with her! 😊
If you ever need anything else, we’re always here to help. 🚀
Best support, Quick response .Thank You team
Thank you so much for your kind feedback on Blockify Fraud Filter, Blocker App 😊 We're thrilled to hear you had such a positive experience with our support team. Providing quick responses and helpful assistance is something we truly care about, so your appreciation means a lot to us. Thank you for your trust and support 💙🚀
Great app. Great team with quick response. I recommend!
Thank you so much for your wonderful feedback on Blockify Fraud Filter, Blocker App 😊 We're delighted to hear you're enjoying the app and had a great experience with our team. Quick and helpful support is something we take pride in, so your recommendation truly means a lot to us. Thank you for your trust and support — we're always here whenever you need us 🚀💙
great support from Anna... not sure how it works yet though, im on my trial
Thank you so much for your feedback on Blockify Fraud Filter, Blocker app 😊 We're delighted to hear that Anna provided great support and helped you get started with the app. Since you're still in the trial period, we completely understand that you're still exploring how everything works. Don't hesitate to reach out whenever you have questions — our team is always happy to help you get the most out of the app and make sure it's configured properly for your store 🚀💙
We were hit with a major carding attack with hundreds of fraudulent orders using stolen credit cards over 10+ days. Blockify stopped the bleeding almost immediately. VPN/proxy blocking caught 39 fraud visitors on day one with zero fraud orders getting through. Anna from support went above and beyond, jumping in during their holiday break to help us enable beta features and review our configuration. Enterprise plan is worth every penny if you're serious about protecting your store.
Thank you so much for sharing your experience and we’re truly sorry you had to go through a carding attack like that. We know how stressful and damaging those situations can be.
We’re incredibly glad Blockify was able to stop the bleeding quickly and that the VPN/proxy protection prevented further fraudulent orders. Hearing that zero fraud orders got through after setup is exactly the outcome we strive for.
Anna will be so happy to hear your kind words. Going above and beyond even during a holiday break is a reflection of how seriously we take store security and merchant support.
Thank you for trusting us with your protection, and for recommending the Enterprise plan. We’re always here to help keep your store safe. 🚀
great support and a useful app thanks
Thank you so much for your kind feedback on Blockify Fraud Filter, Blocker app 😊 We're delighted to hear you're finding the app useful and that you had a great experience with our support team. Your support means a lot to us, and we'll continue working hard to provide both reliable protection and helpful assistance whenever you need it 🚀💙
Great app and great support just getting starters but everything is working perfectly
Thank you so much for your wonderful feedback on Blockify Fraud Filter, Blocker app 😊 We're thrilled to hear that your experience has been great so far and that everything is working perfectly right from the start. It's also fantastic to know our support team could help along the way. We truly appreciate your support and look forward to being part of your store's growth journey 🚀💙
I have had so many issues with spam email sign ups and the wrong traffic. I have stumbled across Blockify after Google AI search, and installed it. I have had exceptional customer service from Vincent who literally walked me through the set-up and identified what I must do regards turning which features on etc. Vincent mentioned that they also offer a discount app called Parento - P Quantity Breaks and Discounts which looks really good to increase AOV. I feel I can breathe again now I have this app protecting my store. I will update again later after a few weeks to let you all know how things go, however, so far, customer service is 120%
Thank you so much for taking the time to share such a detailed experience with Blockify Fraud Filter, Blocker app 😊 We're truly sorry to hear about the challenges you've faced with spam sign-ups and low-quality traffic, but we're delighted that you found Blockify and that it's already helping bring you some peace of mind.
It's wonderful to hear that Vincent could guide you through the setup process, explain the different protection features, and help you configure the app based on your store's needs. We'll be sure to pass along your kind words to him — feedback like this means the world to our team 💙
We're also glad you found our recommendation for Pareto - P Quantity Breaks & Discounts helpful. Thank you again for your trust, and we're honored to be part of protecting your business. We look forward to hearing how things go over the next few weeks, and we're always here whenever you need us 🚀
