Blockify Fraud Filter, Blocker
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Reviews (1,819)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is effective for blocking fraudulent orders, chargebacks, bots, fake checkouts, and spam registrations. They like the flexible rules (country, IP, ISP, email patterns, VPN/proxy, checkout URL) and note it’s quick to set up, runs quietly, and keeps customer data cleaner. Many find it worth the cost, especially on higher tiers, and describe support as fast, knowledgeable, and proactive with setup and custom rules.
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I have only been using it for a few days, but so far so good. I had to reach out to support for a few questions and they were very responsive and were able to help walk me through my set up. I will report back after I have used it longer to let you know if it is worth the value.
Thank you so much for taking the time to share your feedback! 🌟 We’re glad to hear that your experience has been positive so far and that our support team was able to assist you quickly and guide you through the setup. 😊
We truly appreciate your honest review and look forward to hearing how things go as you continue using the app. If you ever have any questions or need further assistance along the way, we’re always here to help. Thanks again for giving us a try! 🙌✨
The app seems great but the reason why I did not give it 5 stars is because it cannot block a person's name, which is what I really need. Other than that, I like it. The customer service that they provide is helpful too. I'm hoping that they will work on a way to block a person's name and if that happens, the app will be perfect.
Thank you so much for your thoughtful feedback and for sharing your experience with the app! 🌟 We’re glad to hear that you like the app and found our customer service helpful. 😊
We completely understand your need for the ability to block a person’s name, and we truly appreciate you bringing this up. Unfortunately, detecting a customer’s name can be challenging, especially if they don’t log in to the store. This is a limitation we’re actively researching, and we’re committed to exploring potential solutions to address this pain point in the future. Your suggestion is incredibly valuable, and we’ll continue working hard to improve the app.
Thank you again for your support and understanding! If you have any other questions or feedback, please don’t hesitate to reach out, we’re always here to help! 🙌✨
Customer service (tracy) was able to quickly and efficiently resolve the issue I was experiencing, although we are both unsure as to how it was caused. It would be helpful if the app had some form of display or option for "recently changed" rules to ensure that they are functioning correctly and no unauthorized changes have been made to existing rules.
Thank you so much for your detailed feedback! 🌟
We’re glad to hear that Tracy from our support team quickly and efficiently resolved your issue with Blockify Fraud Filter, Blocker app. Your suggestion about adding a “recently changed rules” display is an excellent idea, and we’ll share this with our development team to explore improvements.
We truly appreciate your 4-star rating and hope to earn that 5th star as we continue enhancing the app! 💬🛡️💙
The app have a lot of features to protect your website, very good insights and analytics. Great customer service with online chat quick response.
The one feature that they dont have is to block bots from creating abandoned carts, and as I understand it's a shopify issue that preventing 3rd parties app from interfering with the checkout page!
🌟 Thank you for your thoughtful feedback! We're glad you appreciate the features and insights our app provides, as well as our quick customer service. 😊 We understand the challenge with blocking bots at the checkout page due to Shopify's limitations. Your input is valuable, and we’ll continue to advocate for improvements. If you have any other suggestions or need assistance, feel free to reach out! 👍
Very helpful customer service
Thank you so much for your kind words about Blockify Fraud Filter, Blocker app 😊 We're delighted to hear that you found our customer service helpful. Providing responsive and supportive assistance is always our goal, and your feedback truly encourages our team 💙
Anna was very helpful in walking me through steps to mitigate false customer sign ups.
Thank you so much for the kind feedback! 😊🌟
We’re really happy to hear Anna was able to guide you step by step to mitigate false customer sign ups while using Blockify Fraud Filter, Blocker. Providing clear and supportive assistance is exactly what our team strives for 💙
Thanks again for choosing Blockify Fraud Filter, Blocker. We’re always here if you need any help! 🙌🚀
The app appears to do as it advertised and the customer support is prompt and knowledgeable.
Thank you for your thoughtful review! ⭐️
We’re glad to hear the app is delivering as advertised and that you found our customer support prompt and knowledgeable. That means a lot to us.
If there’s anything we can improve to make your experience better, we’d love your feedback. We’re always working to make the app even better! 🚀
Works very well. Some advanced bots still find a way to get through, but the app quickly stops their assault.
Thank you so much for your detailed feedback 😊
We’re glad to hear that Blockify Fraud Filter, Blockerapp works very well for your store and is able to quickly stop bot attacks once they appear. You’re absolutely right that some advanced bots can be very persistent, and our team is continuously improving detection rules and protection layers to handle these cases better 🛡️🚀
Your honest 4 star review helps us a lot in making Blockify Fraud Filter, Blockerapp even stronger. If you notice any specific patterns or need help tightening the protection, please feel free to reach out to our support team anytime. We’re always happy to assist 💙
Used the free version and, so far, it does the job. Had a minor issue setting up the app and contacted the support team, who provided a quick and useful response.
Thanks for sharing your experience 😊
We’re glad to hear that the free version of Blockify Fraud Filter, Blocker app is doing the job for you so far. It’s also great to know that when you ran into a small setup issue, our support team could respond quickly and provide a useful solution.
We appreciate the 4-star rating and your honest feedback. It helps us keep improving Blockify Fraud Filter, Blocker app to deliver an even better experience over time 🔒
I am new to Blockify and needed assistance. Louis was helpful and solved the issue.
Thank you for your feedback! 🌟 We’re so glad to hear that Louis was able to assist you and resolve the issue quickly. 😊 Welcome to Blockify, and if you ever need further help, don’t hesitate to reach out, we’re always here to support you! 🙌✨