BLOOP Referral & Affiliate
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So far, I love this app and the support team. They are super responsive and are happy to add features!
Very responsive customer support. Jolie Nguyen really knows what she is doing. However, the app has very limited customization. But the good thing is you can request a feature or ask them to do the customization for you.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Nous utilisons ce module pour notre parrainage.
Super application et service client au top j'en suis ravi.
Ils ont pu faire des développements sur mesure très rapidement afin de répondre à nos besoins.
Encore merci pour votre aide précieuse
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
I set up the BLoop app, turned the system on for less than one minute, and we seem to be getting "referrers" coming in fast and furious. However, I did not want that. Turned the app on and the off again. Still referrers coming in. I sent messages to the help desk, but since they are not in my time zone, I cannot wait to get their fix. I have to delete the app to ensure our customers are not having a bad experience.
I've been looking for a simple refer a friend app that can offer percentage-based rewards for both customers, Bloop is perfect for what I need it for and is very easy to customise. I had a slight issue getting the widget to appear on a bespoke page, however, Jena from customer service and Pham Khanh Thien their Dev both helped me resolve this very quickly. They keep me updated at every step of the process and fixed and asked for my feedback on each update they completed for me. They worked on the issue until I was completely happy with the solution, especially when it came to styling etc. Overall, I'm really happy with this app and especially the quick customer service which can make all the difference between keeping an app and deleting it. I know that if I run into any future issues, Jena and Pham will be able to help me.
great customer service
Absolutely brilliant app. The fact that they create a dedicated page as opposed to just a widget gives more of a trusted feel. I had a few questions and a slight issue. Chloe answered during their 'out of hours' and smashed it. I truly appreciate your help and the team. I look forward to seeing what the future brings working alongside you.
Thank you for your brilliant feedback! 🌟 We’re so glad you value the dedicated referral page and the trusted feel it brings. Chloe and our team will be thrilled to know their support— even outside hours—made such a positive difference. 💙 We truly appreciate your trust and look forward to growing alongside you in the future! 🚀
The BLOOP Referral Program app has proven to be an essential tool for boosting customer engagement on our site. With its clean and intuitive interface, setting up the referral program was straightforward, even for those with minimal technical expertise.
What truly sets BLOOP apart is the outstanding customer service. Jennie, from their support team, was exceptional, dedicating several days to help us customise the app to perfectly fit our needs. Her patience and expertise were instrumental in ensuring that the app was tailored to align with our brand and business goals. With its user-friendly design, simple tracking capabilities, and unparalleled customer support, BLOOP has become an indispensable part of our marketing toolkit.
If you're seeking to take your referral program to the next level, we highly recommend giving BLOOP a try.
It has been a game-changer for us in enhancing customer engagement and driving results, and we believe it can do the same for any type of business.
Thank you BLOOP! <3
Hey Oscar!
Thanks a bunch for your awesome review! We’re super happy to hear that we could help you out. If you ever need anything else, don’t hesitate to reach out to us at support-sbc-tc@bsscommerce.com or just hit us up through the Live Chat in the app.
Wishing you all the best with your business! You’ve got this! 😊
Awesome app, great support staff, Quinn and Chloe are very knowledgeable and helpful. Great app, great support staff!
Amazing so far. Excellent customer service.