BLOOP Referral & Affiliate
Répond à nos normes les plus strictes en matière de performance, de conception et d’intégration. En savoir plusS’ouvre dans une nouvelle fenêtre
Avis (215)
Affiner
-
Par note
I just started with Bloop, but so far it has been wonderful. I received prompt help setting up a referral page and already had 2 customers sign up. Looking forward to using this app more.
Really nice app. Not *quite* fully finished yet, but I've seen major progress made in the ~month that I've had it installed and the current version does everything I want it to. Live chat support is also wonderful and very helpful. Their documentation is good, too.
Thank you for your thoughtful feedback! 💙 We’re glad to hear the app already meets your needs and that you’ve noticed the progress we’ve made in the past month. Our team is continuously improving, and your input motivates us to move even faster. 🚀 We’re also happy to know live chat and documentation have been helpful along the way!
The functionality of this app is pretty good, though there are a few kinks to iron out. For example, password reset emails don't work.
But I'm pretty horrified at the customer service. After sending a message it says 'please hang tight a moment while we connect you,' but I wasn't connected to anyone and no one responded for hours.
I'd reached out on WhatsApp in the mean time, which took even longer for a response. When it came it was 'we did reply on 6th March,' with a generic screenshot of a message. I replied that I hadn't even downloaded the app on 6th March so this was a lie.
Then it went from bad to worse when they sent me a screenshot of an email from someone else with the same first name. Nothing to do with me or my business. The screenshot was of an email this customer had sent them, including their phone number, so a huge GDPR breach.
Excellent referrals app. We were looking for a robust and easy to set referrals app and found BLP. Plus, it also has an affiliate section! Unlike other apps we've tested, BLP is very comprehensive and allows for lots of customizations (branding, emails, referral pages, pop ups, and more). The pop ups and referral pages blend perfectly with our branding.
But for us the most important feature is the support team behind the app. By far, one of the most responsive, knowledgeable, and helpful customer service teams among Shopify app developers.
Chloe has been helping us from day 1, and the whole team have gone beyond expectations to ensure we ironed out any issues we encountered during implementation. Even after an issue is resolved, they promptly follow up to check everything is running properly. We definitely recommend BLP!
Wow—thank you so much for this amazing review! 🌟 We’re thrilled that BLOOP has met your needs for both referrals and affiliates, and that the customization options fit seamlessly with your branding. It means a lot to hear such high praise for our support team—especially Chloe, who will be delighted to know her efforts made such a difference. 💙 We’ll continue to go above and beyond to ensure everything runs smoothly, and we’re excited to keep supporting your growth with BLOOP! 🚀
We absolutely love the BLOOP Refer & Aff app! It's incredibly user-friendly, well-designed, and perfect for managing referrals efficiently. The free plan offers plenty of great features, making it ideal for new stores like ours. The app has helped us set up a referral program effortlessly.
The team behind this app clearly put a lot of thought into its functionality and ease of use. We're grateful for such a fantastic tool and highly recommend it to anyone looking to grow their store through referrals. Thank you, BLOOP team, for this wonderful app!
The customer service is so helpful! The BLOOP Referral Program is so easy to set up. I do think that the email templates need tweaking to read to our tone, but the functional features of the app, smooth customer experience, and ease of use are such a high value!
Jennie and everyone are wonderful to work with, answering questions easily and quickly. We had an issue with our widget not showing up with our theme, and they jumped in right away to resolve the issue!
Bonus: I didn't realize that you could send emails to your customers to notify them about the referral program within the app! Secret sauce to be able to push out the referral invite to existing customers this way!
Thank you for such a detailed and thoughtful review! 💙 We’re so glad you found BLOOP Referral Program easy to set up and valuable for both features and customer experience. Jennie and the team will be delighted to know their quick support made a difference with your widget issue. 🚀 We also love that you’re enjoying the built-in email notifications—our little “secret sauce” to help merchants spread the word! We’ll keep working on improving templates so they can fit your brand tone even better.
WONDERFUL experience. We had an awful experience with another app, which left us needing an app for a campaign at the last minute.
The support here is outstanding. Jennie and the team helped us with a reasonably complicated DNS setup and had us up and running in no time.
I recommend this app 100% and looking forward to watching it grow.
Really easy to set up and Jennie is so helpful. We had the icon blocking buttons on the menu which was a little tricky but they have organised to modify it so when the menu opens it disappears - top quality help and really great support could not recommend enough!
Overall it's pretty good. Super easy to implement but pretty difficult to customize. Especially if you're using a custom theme with customized fonts, sizes, etc and you want everything to match.
seems really good - small icon in the corner gives customers chance to refer others for rewards. they are working on a referral page too which would be really useful if it is launched soon :) their support was thorough and super helpful s
