Recenze (381)

Celkové hodnocení
4
Počty podle úrovně hodnocení
  • 72 % hodnocení s 5 hvězdami
  • 9 % hodnocení s 4 hvězdami
  • 4 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 13 % hodnocení s 1 hvězdami
26. listopad 2025

Chintak has helped many times with many questions, amazing!

Drinking Well Co.
Spojené státy
Doba používání aplikace: 27 dny
21. listopad 2025

My experience with the AI chat bot was 100% negative. When I asked to speak with an agent, it attempted to deny my request multiple times until I told it that it was upsetting me. Then, it asked a few security questions and let me through. Once my human customer service agent (Chintak Pandya) was on the chat, everything was resolved in less than 2 minutes. They were prompt, knowledgeable, and courteous. Please continue to provide human assistance to us human beings out here on the user side of your software. AI = BAD, Human = GOOD

mastcoffee
Spojené státy
Doba používání aplikace: Asi rokem
19. listopad 2025

For a long time, we had trouble creating a page where customers could manage their subscriptions themselves. With the help of support, we finally managed to do so today, and we would like to thank Daniel P once again for being so helpful and patient.

Pride Dogs
Německo
Doba používání aplikace: Více než rokem
7. listopad 2025

Chintak was really helpful.

NORTH
Kanada
Doba používání aplikace: 4 měsíci
9. říjen 2025

Customer service is great, instant chat and people are really knowledgeable and helpful.

Bookishly
Spojené království
Doba používání aplikace: Více než rokem
Vývojář Bold odpověděl 20. říjen 2025

Thank you for the words! One of our goals is to have the best Shopify subscription app support out there, so it's always nice to hear feedback like this!

All the best on your shop!

Datum úprav: 30. prosinec 2025

I needed help with a subscription question, and in no time at all, Bhumi had helped me with the concern I had. I'm very pleased with this app, and it's really helping me grow my mail club subscription! The customer service is fantastic.

Six-Penny Stamp
Spojené státy
Doba používání aplikace: 6 měsíci
29. září 2025

Customer support helped me get to the bottom of a payment issue and didnt tire of my endless stream of clarifying questions. Bhumi was my rep and they were great!

Dr. Bailey Skin Care
Spojené státy
Doba používání aplikace: Asi 4 roky
18. září 2025

Great customer service, shout out to my man Chintak for helping us out!

La Prima Espresso Company
Spojené státy
Doba používání aplikace: Asi rokem
17. září 2025

There are still a lot of hiccups with the app, and features not available, which is a bit frustrating. I've forwarded concerns to Chintak, who has been a great help. I'm foreseeing a lot of back and forth to help me with concerns. But overall, it BOLD works just fine.

Bernal Beast
Spojené státy
Doba používání aplikace: 4 měsíci
16. září 2025

This version cut out a lot of features used in the previous version

Jack Wolf
Spojené království
Doba používání aplikace: 11 měsíci