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Great product - really helped my business and customers. Lost without it :)
Everything works like clockwork, and the UI is easy to use.
Thank you for your kind review! We look forward to seeing your growth with Bold Subscriptions! Cheers!
Works reliably for our basic use cases, many thanks
Krupa was a big help! Thanks so much!
Thanks for your kind review. We'll be sure to pass along your kind words to Krupa! Cheers!
I have been using bold for seven years now. Their customer service is number one and they are one of the most ethical companies I have ever worked with. I made an error in keeping two versions of the app going and being charged twice.Even though this was my fault (they had notified me to uninstall the old version, but I did not follow the directions), they refunded my money. Oh, and did I mention that the subscription app works flawlessly? I highly recommend.
I have used the subscriptions for about 5 years now. The app has been great and the support when needed has been just as awesome. Thankfully I don't need support very often!
If I could give them a 0 I would. Things have worked fine for the last 4 years that I had been using V1.
But the migration to V2 has been a disaster. Today is October 22 and since October 8, when their Tier 2 team got everything 'fixed', customers have been unable to order non-subscription products from my site.
Today's rep told me " the action that needs to be taken must be done by our app developers and they are currently addressing critical and high-priority issues that have emerged in some of our other projects." I'd steer clear!
BOLD has worked well for my business for the last 5 years. It's been reliable and help was provided whenever I had a (rare) issue. I just migrated from V1 to V2 and support was helpful throughout the whole process. Everything is working well so far, and I appreciate Chintak walking me through all the steps.
We have used Bold Subscriptions for over three years to bill our monthly recurring Shopify accounts. Have experienced virtually no issues and have had great support when required. Love the new app dashboard. Would highly recommend to any business needing a reliable customer billing platform.
Glad to hear it! Thanks for taking the time to leave a review.
We've been using Bold for several years now. We were a bit anxious of switching from V1 to the new version, but I must say that 1: The tool works great, but even better 2: the support is great. (Shout out to Daniel, Krupa and Chandan)
Would definitely recommend.
Music to our ears! We're so glad the transition to V2 went smoothly and that Daniel, Krupa, and Chandan made the switch a breeze. Thanks for taking the time to leave this kind review!