Bold Subscriptions App

Good experience with the new app - we switched over from v1 - the migration was seamless and so far we're enjoying the new interface and are finding it able to suit our needs very well. We've had a few minor fixes that we've needed to get set up and customer service has been great. We've been dealing with Chaysen and they've been excellent!

Enjoying the app. Overall it's easy to use. A couple of features we'd like to see change. One example is that when you cancel and refund a customer's order you have to do it twice. Once through the Bold App and then again through the Shopify App. It should automatically cancel and archive the order when you cancel it on the Bold App...all in one seamless process.

this subscription app has quite a few customizable pieces to help me get my products exactly how i'd like them. we sell pretty nuanced and only on a yearly subscription, and once set up, bold does it all for me.

Bold has the best apps, for the best price, with the best support. I’ve been using them for the better part of a decade and it finally became time for me to migrate away from Recharge when they raised the prices of our plan. Chaysen and his team made the process so easy. Everyone we worked with was incredibly responsive.

Bold is a crucial stepping stone for growth in any online retail business, offering customers opportunities to set up subscriptions to relive stress of having to constantly re-order. As well as helping companies secure future set orders. Bold support/customer services have been a wonderful help in any required support or questions.

We have used both versions of bold now. Each has been simple to use and easy to navigate. Their team was super helpful for moving our subscribers to the new platform. They made sure everything was running smoothly before letting us know the integration was finalized. The new version of bold is a little different than the one before, but it is still an excellent service.

Upside: Very easy to use and navigate.

Downside: US app so support is only available after UK hours. Would be much better if support was available during GMT.

Great app to use and we have been using for the past couple of years. Service is great and help is always on the other side, which is very important for us. Would recommend to any business, especially with the free introduction trial period for you to try.
Would be great if there was a service, where you can hire a BOLD expert to help companies increase their subscription numbers.

I like that I am able to do subscriptions and that my customers are able to manage their subscriptions on their end. I do find the following things frustrating and clunky about Bold at this time:
-For some reason, the app suddenly started allow people to subscribe with local pickup as their shipping option. Although a few people have done so (I would not have allowed this if I knew), I am not able to make any changes to their account in Bold without putting a shipping address in.
-Why aren't there short term gift subscriptions? I shouldn't have to pay for another app for this.

The app has been a great and easy-to-use tool to manage our subscriptions. It has saved us a lot of time and money by automating all the processase related to subscription management.