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I needed help and my issue was resolved promptly and effectively. Thanks to Daniel in particular who was very efficient and effective :)
Great support. The issue was identified and resolved within a few minutes.
Daniel was an EXCELLENT help! helped me troubleshoot so quickly! thank you!
Chintak has helped many times with many questions, amazing!
My experience with the AI chat bot was 100% negative. When I asked to speak with an agent, it attempted to deny my request multiple times until I told it that it was upsetting me. Then, it asked a few security questions and let me through. Once my human customer service agent (Chintak Pandya) was on the chat, everything was resolved in less than 2 minutes. They were prompt, knowledgeable, and courteous. Please continue to provide human assistance to us human beings out here on the user side of your software. AI = BAD, Human = GOOD
Chintak was really helpful.
Customer service is great, instant chat and people are really knowledgeable and helpful.
Thank you for the words! One of our goals is to have the best Shopify subscription app support out there, so it's always nice to hear feedback like this!
All the best on your shop!
I needed help with a subscription question, and in no time at all, Bhumi had helped me with the concern I had. I'm very pleased with this app, and it's really helping me grow my mail club subscription! The customer service is fantastic.
Customer support helped me get to the bottom of a payment issue and didnt tire of my endless stream of clarifying questions. Bhumi was my rep and they were great!
Great customer service, shout out to my man Chintak for helping us out!
