Reseñas (381)

Calificación general
4
Recuentos por nivel de calificación
  • El 72% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
26 de noviembre de 2025

Chintak has helped many times with many questions, amazing!

Drinking Well Co.
Estados Unidos
27 días usando la aplicación
21 de noviembre de 2025

My experience with the AI chat bot was 100% negative. When I asked to speak with an agent, it attempted to deny my request multiple times until I told it that it was upsetting me. Then, it asked a few security questions and let me through. Once my human customer service agent (Chintak Pandya) was on the chat, everything was resolved in less than 2 minutes. They were prompt, knowledgeable, and courteous. Please continue to provide human assistance to us human beings out here on the user side of your software. AI = BAD, Human = GOOD

mastcoffee
Estados Unidos
Alrededor de 1 año usando la aplicación
19 de noviembre de 2025

For a long time, we had trouble creating a page where customers could manage their subscriptions themselves. With the help of support, we finally managed to do so today, and we would like to thank Daniel P once again for being so helpful and patient.

Pride Dogs
Alemania
Más de 1 año usando la aplicación
7 de noviembre de 2025

Chintak was really helpful.

NORTH
Canadá
4 meses usando la aplicación
9 de octubre de 2025

Customer service is great, instant chat and people are really knowledgeable and helpful.

Bookishly
Reino Unido
Más de 1 año usando la aplicación
Bold respondió 20 de octubre de 2025

Thank you for the words! One of our goals is to have the best Shopify subscription app support out there, so it's always nice to hear feedback like this!

All the best on your shop!

Fecha de modificación: 30 de diciembre de 2025

I needed help with a subscription question, and in no time at all, Bhumi had helped me with the concern I had. I'm very pleased with this app, and it's really helping me grow my mail club subscription! The customer service is fantastic.

Six-Penny Stamp
Estados Unidos
6 meses usando la aplicación
29 de septiembre de 2025

Customer support helped me get to the bottom of a payment issue and didnt tire of my endless stream of clarifying questions. Bhumi was my rep and they were great!

Dr. Bailey Skin Care
Estados Unidos
Alrededor de 4 años usando la aplicación
18 de septiembre de 2025

Great customer service, shout out to my man Chintak for helping us out!

La Prima Espresso Company
Estados Unidos
Alrededor de 1 año usando la aplicación
17 de septiembre de 2025

There are still a lot of hiccups with the app, and features not available, which is a bit frustrating. I've forwarded concerns to Chintak, who has been a great help. I'm foreseeing a lot of back and forth to help me with concerns. But overall, it BOLD works just fine.

Bernal Beast
Estados Unidos
4 meses usando la aplicación
16 de septiembre de 2025

This version cut out a lot of features used in the previous version

Jack Wolf
Reino Unido
11 meses usando la aplicación