Avis (381)

Note globale
4
Nombre d’avis par note
  • 72 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
20 janvier 2026

Great support. The issue was identified and resolved within a few minutes.

Dorchester Pet Care & Supply
Canada
Plus d'un an d’utilisation de l’application
19 janvier 2026

Daniel was an EXCELLENT help! helped me troubleshoot so quickly! thank you!

Mother of Macros
États-Unis
Presque 4 ans d’utilisation de l’application
26 novembre 2025

Chintak has helped many times with many questions, amazing!

Drinking Well Co.
États-Unis
27 jours d’utilisation de l’application
21 novembre 2025

My experience with the AI chat bot was 100% negative. When I asked to speak with an agent, it attempted to deny my request multiple times until I told it that it was upsetting me. Then, it asked a few security questions and let me through. Once my human customer service agent (Chintak Pandya) was on the chat, everything was resolved in less than 2 minutes. They were prompt, knowledgeable, and courteous. Please continue to provide human assistance to us human beings out here on the user side of your software. AI = BAD, Human = GOOD

mastcoffee
États-Unis
Environ un an d’utilisation de l’application
19 novembre 2025

For a long time, we had trouble creating a page where customers could manage their subscriptions themselves. With the help of support, we finally managed to do so today, and we would like to thank Daniel P once again for being so helpful and patient.

Pride Dogs
Allemagne
Plus d'un an d’utilisation de l’application
7 novembre 2025

Chintak was really helpful.

NORTH
Canada
4 mois d’utilisation de l’application
9 octobre 2025

Customer service is great, instant chat and people are really knowledgeable and helpful.

Bookishly
Royaume-Uni
Plus d'un an d’utilisation de l’application
Bold a répondu 20 octobre 2025

Thank you for the words! One of our goals is to have the best Shopify subscription app support out there, so it's always nice to hear feedback like this!

All the best on your shop!

Modifié le 30 décembre 2025

I needed help with a subscription question, and in no time at all, Bhumi had helped me with the concern I had. I'm very pleased with this app, and it's really helping me grow my mail club subscription! The customer service is fantastic.

Six-Penny Stamp
États-Unis
6 mois d’utilisation de l’application
29 septembre 2025

Customer support helped me get to the bottom of a payment issue and didnt tire of my endless stream of clarifying questions. Bhumi was my rep and they were great!

Dr. Bailey Skin Care
États-Unis
Environ 4 ans d’utilisation de l’application
18 septembre 2025

Great customer service, shout out to my man Chintak for helping us out!

La Prima Espresso Company
États-Unis
Environ un an d’utilisation de l’application