ביקורות (381)

דירוג כולל
4
ספירה לפי רמת דירוג
  • 72% מהדירוגים הם 5 כוכבים
  • 9% מהדירוגים הם 4 כוכבים
  • 4% מהדירוגים הם 3 כוכבים
  • 2% מהדירוגים הם 2 כוכבים
  • 13% מהדירוגים הם 1 כוכבים
24 ביוני 2024

Bold Subscriptions is easy to use, and the customer service team is able to quickly help us resolve issues. We worked with Krupa a few times from their CS team and they're great :)

Endorfin Foods
ארצות הברית
בשימוש ביישום במשך 25 ימים
Bold הגיב/ה 12 ביולי 2024

Happy to hear Krupa was able to help and you're finding our app easy to use! Thanks for the kind review :)

23 במאי 2024

Irfan a été très aidant et a résolu tous mes problèmes en quelques minutes! Mes clients aussi sont très heureux de leur expérience

Pattes Vertes
קנדה
בשימוש ביישום במשך 8 חודשים
Bold הגיב/ה 27 במאי 2024

Thank you for the review! I'm glad that Irfan was able to quickly and efficiently resolve your issues.

נערך ב-8 בספטמבר 2025

Easy to talk to, fast to help. Happy with the service and with the revenue this app brings to my business! Thanks so much to Taylor for helping us during the change, it was super easy and went super smooth. BIG SHOUTOUT TO HERRRRR

Live Hermosa
בריטניה
בשימוש ביישום במשך בערך 2 שנים
Bold הגיב/ה 8 במאי 2024

We are thrilled to hear you had a positive experience! Our team is always happy to help, and knowing the app is boosting your business makes our day. Thanks for the 5 star review!

18 באפריל 2024

Krupa did a great job trouble shooting. Quick turn around too!

Keto Brainz Nootropics
ארצות הברית
בשימוש ביישום במשך בערך שנה אחת
Bold הגיב/ה 8 במאי 2024

We're happy to hear Krupa was able to help you out! Thanks for the review.

9 במרץ 2024

would like to see a pickup feature for customers to choose from or switch out between delivery and pickup.

mealsbychefswole
ארצות הברית
בשימוש ביישום במשך 5 חודשים
Bold הגיב/ה 14 במרץ 2024

Thank you for your review and suggestion! We'll be sure to keep this in mind for future development!

8 במרץ 2024

I used to love Bold, I have been a customer since 2016. But both Apps and the Customer service has declined and is horrible! I had to uninstall all Bold apps to include this one.

Southern Elegance
ארצות הברית
בשימוש ביישום במשך מעל 2 שנים
Bold הגיב/ה 15 במרץ 2024

We're truly sorry to hear about your disappointment, especially from a long-time customer like yourself. We genuinely value your loyalty and feedback. We're committed to providing excellent service and would love the opportunity to make this right. Unfortunately, since the app has been uninstalled, we're unable to assist directly at this time. Nonetheless, we're continuously striving to improve, and your feedback will certainly be taken into account as we work towards enhancing our products and services.

13 בפברואר 2024

Customer service via chat was very helpful. Irfan understood the problem I had and fixed it immediately. Also sent an aritcle on how it was fixed in case I have the problem again in the future.

K&K Skin Products
ארצות הברית
בשימוש ביישום במשך כמעט 3 שנים
Bold הגיב/ה 21 בפברואר 2024

I'm glad that Irfan was able to help! Thanks for choosing Bold!

6 בפברואר 2024

Great customer service! Had a technical issue on Bold and Chandan and the online chat team have been very helpful and helped us resolve the issue in no time. Thank you.

de-liver-ance
בריטניה
בשימוש ביישום במשך מעל שנה אחת
Bold הגיב/ה 12 בפברואר 2024

Thanks so much for your kind review! We are thrilled to hear that Chandan was able to help you so efficiently!

31 בינואר 2024

Krupa was very kind and quick to provide answers to my multiple questions.

Fiori and Fern
ארצות הברית
בשימוש ביישום במשך כמעט 3 שנים
Bold הגיב/ה 12 בפברואר 2024

Thanks for your review and lovely words for Krupa, we'll be sure to pass along your feedback!

נערך ב-15 בפברואר 2024

Bold works good for us. Still getting used to everything after migration from Bold V1, but overall it works fine.

Aprika Life
ארצות הברית
בשימוש ביישום במשך בערך שנה אחת
Bold הגיב/ה 12 בפברואר 2024

Thanks for writing in with your feedback! We are sorry to hear that things fell short of your expectations. Our team has reached out to provide assistance and clarify Shopify's requirement to move to an app that supports the Shopify checkout. We hope to get you back on track as quickly as possible!