Avaliações (381)

Avaliação geral
4
Pontuação por nível de classificação
  • 72% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 13% das classificações são de 1 estrelas
15 de novembro de 2023

Staff was super helpful when I had an issue. Thanks Krupa!

Case Elegance
Estados Unidos
Quase 3 anos usando a aplicação
Questão respondida por Bold 17 de novembro de 2023

We are so glad you had such helpful assistance from Krupa. We are always here for you! Thanks for your kind review and thanks for choosing Bold!

3 de novembro de 2023

The transition to V1 to V2 was great thanks to Cody and Krupa. Looking forward to seeing how the new version works for my business!

Elderberry Queen
Estados Unidos
Aproximadamente 2 meses usando a aplicação
Questão respondida por Bold 8 de novembro de 2023

We are so glad to read of your positive migration experience, thanks so much for writing in with your wonderful review! We'll be sure to pass along your kind words to our migration team. Thanks for choosing Bold!

1 de novembro de 2023

I switched to Bold from Recharge because I was having so many issues and their customer service is like non-existent, they are very bad at it. But I'm happy that at Bold, customer service team is great, they are always fast to help and resolve our issues, shout out to Kupra for always being fast to help. I'm happy I decided to switch.

The Fabulous Planner
Estados Unidos
4 meses usando a aplicação
Questão respondida por Bold 8 de novembro de 2023

Thank you so much for taking the time to write in about your experience! We are just thrilled to hear about your positive experience with our support team and Bold Subscriptions. We are so glad you switched to Bold as well!

24 de outubro de 2023

Bold has helped us add subscription functionality to our site and are super helpful in any support issue that we have - from installation to customer issues. Recently, Chandan helped us navigate a customer support issue where the customers' profile was missing a bit of info that was preventing us from swapping their product. They helped us solve the problem quickly! Thanks Chandan!

Rhino Coffee
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Bold 8 de novembro de 2023

We are so glad to hear that you are enjoying our app and Chandan was able to provide you with such quick and helpful support. Our specialists are always happy to help! Thanks so much for your kind review!

13 de setembro de 2023

Krupa provided speedy and thorough customer service when I had an issue caused by some website changes I made! Very pleased with this interaction.

Happy Birdwatcher
Estados Unidos
Mais de 2 anos usando a aplicação
Questão respondida por Bold 19 de setembro de 2023

We are so glad to read of your wonderful support experience! Your review really makes our day. We will be sure to pass along your kind words to our specialist, Krupa. Thanks for choosing Bold!

Editado a 12 de março de 2024

Works well for our company. Would recommend

Beck & Bulow
Estados Unidos
12 meses usando a aplicação
Questão respondida por Bold 5 de abril de 2023

Thank you so much for the review and recommendation. We are thrilled to hear that our support team has been able to help you so efficiently! We are working hard to improve and develop new features everyday, so needless to say, reviews like yours make our day! Thanks for your continued support!

30 de setembro de 2021

Great customer service support! Any issues they are happy to help us solve it with timely responses

Offshoot Coffee
Austrália
4 meses usando a aplicação
Questão respondida por Bold 4 de outubro de 2021

It makes us so happy to hear that we were able to you solve your issues. Thank you for the review!

4 de dezembro de 2020

Simran did a great job for us! Thanks again!
Simran a fait un travail exceptionel ! Merci encore !!!

Wilder & Davis
Canadá
4 dias usando a aplicação
Questão respondida por Bold 8 de dezembro de 2020

Thank you for your review! We are so happy that Simran was there to assist you, everything looks fantastic. Don't forget, if you need us we are there to help!

14 de agosto de 2021

Super helpful when I had questions. They answered all my questions. Great app. No issues what so ever!

Tony Thomas Art
Estados Unidos
3 meses usando a aplicação
Questão respondida por Bold 16 de agosto de 2021

Appreciate the kind words. Glad to hear that our team was able to help. Thanks for choosing Bold!

11 de setembro de 2021

Quick and Great customer service by Kelsey. All questions could be answered within few minutes. Thanks

Mr.Coffee
Hong Kong, RAE da China
1 dia usando a aplicação
Questão respondida por Bold 14 de setembro de 2021

Thank you for the review. We're so happy that Kelsey was there to help you. Thanks for using Bold!