Avaliações (381)

Avaliação geral
4
Pontuação por nível de classificação
  • 72% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 13% das classificações são de 1 estrelas
26 de novembro de 2025

Chintak has helped many times with many questions, amazing!

Drinking Well Co.
Estados Unidos
27 dias usando a aplicação
21 de novembro de 2025

My experience with the AI chat bot was 100% negative. When I asked to speak with an agent, it attempted to deny my request multiple times until I told it that it was upsetting me. Then, it asked a few security questions and let me through. Once my human customer service agent (Chintak Pandya) was on the chat, everything was resolved in less than 2 minutes. They were prompt, knowledgeable, and courteous. Please continue to provide human assistance to us human beings out here on the user side of your software. AI = BAD, Human = GOOD

mastcoffee
Estados Unidos
Aproximadamente 1 ano usando a aplicação
19 de novembro de 2025

For a long time, we had trouble creating a page where customers could manage their subscriptions themselves. With the help of support, we finally managed to do so today, and we would like to thank Daniel P once again for being so helpful and patient.

Pride Dogs
Alemanha
Mais de 1 ano usando a aplicação
7 de novembro de 2025

Chintak was really helpful.

NORTH
Canadá
4 meses usando a aplicação
9 de outubro de 2025

Customer service is great, instant chat and people are really knowledgeable and helpful.

Bookishly
Reino Unido
Mais de 1 ano usando a aplicação
Questão respondida por Bold 20 de outubro de 2025

Thank you for the words! One of our goals is to have the best Shopify subscription app support out there, so it's always nice to hear feedback like this!

All the best on your shop!

Editado a 30 de dezembro de 2025

I needed help with a subscription question, and in no time at all, Bhumi had helped me with the concern I had. I'm very pleased with this app, and it's really helping me grow my mail club subscription! The customer service is fantastic.

Six-Penny Stamp
Estados Unidos
6 meses usando a aplicação
29 de setembro de 2025

Customer support helped me get to the bottom of a payment issue and didnt tire of my endless stream of clarifying questions. Bhumi was my rep and they were great!

Dr. Bailey Skin Care
Estados Unidos
Aproximadamente 4 anos usando a aplicação
18 de setembro de 2025

Great customer service, shout out to my man Chintak for helping us out!

La Prima Espresso Company
Estados Unidos
Aproximadamente 1 ano usando a aplicação
17 de setembro de 2025

There are still a lot of hiccups with the app, and features not available, which is a bit frustrating. I've forwarded concerns to Chintak, who has been a great help. I'm foreseeing a lot of back and forth to help me with concerns. But overall, it BOLD works just fine.

Bernal Beast
Estados Unidos
4 meses usando a aplicação
16 de setembro de 2025

This version cut out a lot of features used in the previous version

Jack Wolf
Reino Unido
11 meses usando a aplicação