Recensioner (381)

Helhetsomdöme
4
Antal per omdömesnivå
  • 72 % av omdömena har 5 stjärnor
  • 9 % av omdömena har 4 stjärnor
  • 4 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 13 % av omdömena har 1 stjärnor
26 november 2025

Chintak has helped many times with many questions, amazing!

Drinking Well Co.
USA
27 dagar användning av appen
21 november 2025

My experience with the AI chat bot was 100% negative. When I asked to speak with an agent, it attempted to deny my request multiple times until I told it that it was upsetting me. Then, it asked a few security questions and let me through. Once my human customer service agent (Chintak Pandya) was on the chat, everything was resolved in less than 2 minutes. They were prompt, knowledgeable, and courteous. Please continue to provide human assistance to us human beings out here on the user side of your software. AI = BAD, Human = GOOD

mastcoffee
USA
Ungefär ett år användning av appen
19 november 2025

For a long time, we had trouble creating a page where customers could manage their subscriptions themselves. With the help of support, we finally managed to do so today, and we would like to thank Daniel P once again for being so helpful and patient.

Pride Dogs
Tyskland
Mer än ett år användning av appen
7 november 2025

Chintak was really helpful.

NORTH
Kanada
4 månader användning av appen
9 oktober 2025

Customer service is great, instant chat and people are really knowledgeable and helpful.

Bookishly
Storbritannien
Mer än ett år användning av appen
Bold svarade 20 oktober 2025

Thank you for the words! One of our goals is to have the best Shopify subscription app support out there, so it's always nice to hear feedback like this!

All the best on your shop!

Redigerat 30 december 2025

I needed help with a subscription question, and in no time at all, Bhumi had helped me with the concern I had. I'm very pleased with this app, and it's really helping me grow my mail club subscription! The customer service is fantastic.

Six-Penny Stamp
USA
6 månader användning av appen
29 september 2025

Customer support helped me get to the bottom of a payment issue and didnt tire of my endless stream of clarifying questions. Bhumi was my rep and they were great!

Dr. Bailey Skin Care
USA
Ungefär 4 år användning av appen
18 september 2025

Great customer service, shout out to my man Chintak for helping us out!

La Prima Espresso Company
USA
Ungefär ett år användning av appen
17 september 2025

There are still a lot of hiccups with the app, and features not available, which is a bit frustrating. I've forwarded concerns to Chintak, who has been a great help. I'm foreseeing a lot of back and forth to help me with concerns. But overall, it BOLD works just fine.

Bernal Beast
USA
4 månader användning av appen
16 september 2025

This version cut out a lot of features used in the previous version

Jack Wolf
Storbritannien
11 månader användning av appen