BOO EU Withdrawal Button

This is a very handy app, a time-saver for many Shopify sellers. I met a small issue when modifying the custom CSS, and the support was on time and really helpful. Just checked other apps from this team, all look very useful as well.

The app was very easy to install and setup. We have used this on two of our shopify stores and one required a small bit of configuring to get just right. Ron helped out quickly and was able to complete a collaborator request quickly and resolve implementation very fast. I would suggest this app to anyone that needs a simple solution for the European Directive 2023/2673.

This is the 3rd EU Withdrawal App I tried, and it's the best among all. (1) It checks for order validity (email address + order number), which can get rid of spams. But the error message should say "please check the Email Address and Order Number", instead of just Order Number (2) "By submitting, you agree to our Privacy Policy" - if it can include Refund Policy with hyperlink as well, that will be even better, coz Refund Policy matters as well (3) editable email template for free, super nice! (4) email notifications to both customer and merchant work well!

Suggestion: If there is a "reason to withdraw" dropdown list for selection, that will be good - people don't like to type. For merchant, it's good to know the reason. For example, if damaged in transit, we may just send a replacement without asking the customer to return anything. Yes, reason is not mandatory but it's always good to know so different situations can be handled appropriately.

Hassle free - Is how i would describe the setup of this glorious little app.
Was easy to install i think i had it up and running in under 10 minutes ( and i had a cup of coffee )
It may not be the most configurable that is floating around BUT it fulfills the new EU-Directive and have a lot of supported languages to do just that.

I recomend that you give it a chance.

Installation was quick and easy, and the setup instructions were clear and simple to follow. I ran into a minor issue along the way, but it turned out not to be related to the app. The support team was incredibly responsive, explained exactly what was causing the problem, and guided me through the solution. Their help made the whole process seamless, and I had everything working perfectly in no time.

La mejor app para el botón de desistimiento. Super fácil de configurar, lenguaje amigable en la interfaz y facilidades por todas partes. Gracias al equipo que la ha realizado, de verdad. Estaba buscando esto y gracias a vosotros he encontrado la app perfecta para mi negocio.

We were looking for an app like this for some time, especially one with reliable and responsive support. After testing many different solutions, this app fully met our expectations. It is easy to use, works exactly as needed, and the support team has been very helpful. We can definitely recommend it!

Great free app with very helpful and responsive support.

The setup was very easy, and I had no issue following the steps to add the withdrawal form to my store. I did run into one small issue, but this was not a problem with the app itself. Support responded very quickly and explained where the problem was coming from and how to fix it, so I was able to get it working easily.

I also looked at several other EU withdrawal button/form apps, and this one had the best functionality I found for free. It includes features like multiple language options, order syncing, and the ability for customers to select the exact items they want to return, including partial returns. Other options seemed to require paid plans for similar features, but this app is completely free and works very well.

The form looks clean, fits nicely on my website, and is easy to use. I would highly recommend it, especially over other options where you have to pay to get the same functionality.

Haven't had any withdrawals yet but app was easy to install and support is on top of things. Installed on 4 of my shopify sites. Needed something simple. This is it.

Amazing app! I like how easy the setup was and how customizable it is. Also, the free branding removal is a big plus :)