BTA Appointment Booking App
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Nous avons demandé de l’aide pour la configuration du site et le centre d’aide a été très efficace et très rapide. Ils ont pris le temps nécessaire pour répondre à notre problématique !
Merci !
Been looking for an alternative for Calendly which integrates directly with Shopify and this has ticked all the boxes for my needs. When needing help, customer support has been quick an responding and implementing fixes and solutions where needed. Would recommend
Thanks for the great review! We’re glad BookThatApp has been a good fit and that our support team could help. We really appreciate the recommendation!
We’ve been using the app for over a year to manage our classes, and it’s made our day-to-day operations so much easier. It saves us time, improves the customer experience, and the BTA team is always responsive and quick to help. Highly recommend!
Thanks so much for sticking with us for over a year, were glad the app's made running your classes smoother and freed up your time. We're always ready to support you whenever you need us!
Had a spot of bother with one of our events disappearing but it was a simple fix in the back end of the settings. Rob from the BTA team helped me quickly to resolve the issue and explained simply why it happened.
Other than that the app is pretty easy to use once you know what you doing. It looks clean and simple for the customers too.
Very good to know there is an active team behind the scenes willing and able to help when we get things a bit wrong. Thanks Rob!
Thank you for the kind review! We're glad Rob could help quickly when one of your events disappeared.
Please reach out anytime you need us.
— The BookThatApp team
We've tried every scheduling app out there, and BTA is the only one that meets all of our needs. Excellent amount of customization and flexibility, and the customer support is very easy to get ahold of and work with for answers, troubleshooting, or feature requests. This is our 5th year using the app, and we're huge fans. Highest possible recommendation!
Thank you so much for the incredible review and for being with us for 5 years! 🙌 We're thrilled that BTA continues to meet your needs, and we truly appreciate your trust and support.
À chaque fois que je demande de l'aide, il me réponde très rapidement et ils sont super efficaces. Excellent service à la clientèle!
Merci beaucoup ! 😊
Tried to install the app and use a basic Event Calendar widget on the Horizon theme. Does not add block correctly to page. Event calendar displays very small. Unable to edit settings to make calendar fill page. Super frustrating.
UPDATE: Their reply makes it seem like they worked with me to get it solved, but they did not solve it. Their tech support recommended I hire an external dev to get it fixed. I had to use outside support to solve my issue. Do not believe their response.
Hi Elisa, we're sorry for the frustration here. We worked with you directly and got a fix in place so the calendar now displays full width. Thanks for your patience, and please reach out anytime if you need anything else.
We had an urgent issue where our checkout button was being blocked after a domain renewal, and Sisco C. from the support team helped identify the problem quickly and got everything working again.
This is actually the second time Sisco has helped us with an issue, and both times the support was fast, clear and very helpful.
The app is very useful for managing reservations, dates and availability on Shopify. For a rental business that depends on online bookings, having reliable support like this makes a big difference.
Highly recommended for rental businesses using Shopify.
Thank you for the kind words! We're glad we could help sort things out quickly. Happy to hear BookThatApp is working well for your rental business!
Been using this app for 4/5 years and love it. its super easy to use and the support team are incredibly quick and helpful to resolve any issues (of which there have been few). Very much recommend this app
Thanks so much for being with us 4-5 years and for the kind words, we're glad it's been smooth sailing! 🙌
Using this app for 5+ years now and it has been a reliable and easy to use tool. Great experience with support as well where they were able to fix an issue and help with configuration steps within 5 minutes.
Thank you for your review. We strive to provide the best support to our merchants, we're glad you've had a great experience