BTA Appointment Booking App
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The chat function has an AI assistant but it offers you a real person at any time which you get in just a minute, and they will help sort everything you need no hassle. Without their great assistance I would be helpless!
Thank you! We're glad our team is there when you need a real person. Always happy to help!
I had a major issue with a product booking and Rana truly helped me resolve it and it was very nice knowing that with BTA, we are covered. Thank you so much!!!
Thank you! We're so glad Rana could help. We've got you covered anytime.
Have been using BTA for a few years and very pleased with it! It meets all our needs. The best part for us is that customer service is extremely prompt if you need assistance!
Thanks so much for sticking with us for years, it's so great to hear BTA keeps meeting your needs, and that our team's speed has made a difference!
Amazing customer service from Rana Waleed. I am such a dinosaur when it comes to setting up anything remotely technical. Extremely helpful and patient and waited to make sure my questions were answered properly. Thank you.
Thanks for the kind words, we're happy that Rana was patient and got all your questions sorted!
As a small business, we don’t always have much time to dedicate to the technical side of things, so having the support from the BookThatApp team whenever we need a change, an adjustment or simply have a question makes a huge difference. Sisco was amazing. I really appreciate the support!
Thanks for the kind words, we're glad Sisco could make things easier for you, and we're always here whenever you need us!
these guys are extremely helpful. try yourself and if you run into any challenges - talk to a human.
in my case Rana W and Sisco C were able to answer all my questions and correct my issues. i also learned of some new funtionality i didnt even knew excisted! 10/10 would book that app again
Thanks for the awesome review! Glad Rana and Sisco got you sorted and showed you a few hidden gems in the app. We'll pass this along to them appreciate you being with BTA! 🎉
Using this app for 5+ years now and it has been a reliable and easy to use tool. Great experience with support as well where they were able to fix an issue and help with configuration steps within 5 minutes.
Thank you for your review. We strive to provide the best support to our merchants, we're glad you've had a great experience
Buena app, sobre todo el servicio al cliente en su chat, muy cordiales, con respuestas rápidas y acertivas.
¡Muchas gracias por tu reseña! Nos alegra mucho saber que has tenido una buena experiencia con nuestra app y, especialmente, con nuestro equipo de soporte. ¡Gracias por confiar en BTA! 🙌
The BEST customer service I have ever experienced! Every time I can't figure something out or have issues, they respond with extremely fast help. Highly recommend.
Thank you so much for the amazing feedback! We’re thrilled to hear our support team has been able to help whenever you need us. We truly appreciate your recommendation! 🙌
Easy to use app and great customer support from the team. Have used it for 5 years now and we are very happy with your service, thanks.
We appreciate your review so much! Feel free to always write in if you need support and our team will be there
