BTA Appointment Booking App

BTA Appointment Booking App

Recensioni (420)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 7% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
Data modifica: 3 ottobre 2019

The team at Zetya Support have been outstanding at responding to my requests in a timely fashion. Every request, big or small, has been answered. They explain things in a very easy to understand way too. I have used their paid service a couple of times to write some specific code like collecting customer information at the time an appointment is made. All works perfectly. Thanks Zetya!

The Formal Gallery
Australia
5 mesi di utilizzo dell’app
4 febbraio 2021

I used this app to book pottery wheel experiences / instruction for our Shopify store. I feel like the interaction with this app will be a game changer for our events. I especially appreciated the help desk support. Very fast turn around from professionals that were kind and polite. (wow when does that happen any more)... We highly recommend this app and the support that comes with it:)

Texas MudDauber Pottery
Stati Uniti
13 giorni di utilizzo dell’app
20 dicembre 2022

We were having difficulty with the booking app, but it really boiled down to user error.

We connected with Rob B. via their online support and he was able to help us fix everything. Very patient and communicated very clear in terms of how to use certain fields. He also helped us by updating our widget - which really made a difference, and we feel will add to a positive user experience.

Thanks Rob!

Studio 20/20
Canada
Oltre 2 anni di utilizzo dell’app
13 maggio 2020

Zetya is awesome! While adding functionality to my website another developer broke some custom code BookThatApp by Zetya wrote for me last year. When I contacted Zetya to see if they could determine what happened, they responded instantly, corrected the problem quickly, AND didn't charge me for fixing a mistake someone else made!
Also, if you need appointment booking software their BookThatApp app is stellar.

Authentic Homes
Stati Uniti
Oltre un anno di utilizzo dell’app
25 settembre 2019

I'm working with very little technical knowledge, and this app has been a lifesaver for my shop! Parts of the configuration I didn't understand were handled quickly and professionally by the help team, and I had a fantastic experience with a small customization to my booking page. 10/10. Also, must commend Rob from Zetya support for fixing my issue today about twenty seconds after I opened the ticket :) Thank you!!

Adventure Outfitters
Canada
Quasi 2 anni di utilizzo dell’app
26 febbraio 2021

This app is fantastic and helps us with all of our booking needs. The functionality it provides is robust and there's lots of flexibility - they really understand the needs of rental/booking businesses and do a terrific job of accommodating a wide variety of use cases. Rob and the team at BTA were extremely helpful and responded SUPER quickly. They helped me solve my niche issues and I always felt confident. Highly recommend +++

DJ Warehouse Hire
Australia
7 mesi di utilizzo dell’app
8 aprile 2019

The app is straight forward and effective, and the support team is unbelievably helpful and responsive! This app streamlined our booking system as our tour program grew, and we would not have succeeded without it. There are some nuances to work through, and the reporting could be a little more sophisticated, but overall this has been a very positive experience, and the support team has been a big part of that. Thanks Rob, Gavin, Alex et al!

Island Creek Oysters | Order Oysters Online | Buy Oysters Online
Stati Uniti
Circa un anno di utilizzo dell’app
BTA Commerce, INC. ha risposto 8 aprile 2019

Thank you for your review! We also appreciate the feedback regarding our reporting functionality. We do plan on adding additional reporting capability in a future release so keep an eye on our forum!
The Support Team @ Zetya

17 giugno 2023

So far this app is doing everything we want it to be doing. We are using it now for equipment rentals both off site and on site. We use it for scheduling and posting our group classes and we are just starting to use it for private lessons. Support has been helpful. When I get stuck setting something up they have helped within an hour even on weekends. Very happy with this and plan on implementing even more capabilities (such as waiver documents for some rentals).

Fiber Rhythm Craft & Design™
Stati Uniti
3 mesi di utilizzo dell’app
BTA Commerce, INC. ha risposto 20 giugno 2023

Thank you for leaving your terrific review! We are also happy to hear that you're enjoying our app and our service 🤩!

13 febbraio 2020

BookThatApp was a perfect fit for our tour operations. I was able to offer tours with varying lengths in time, and have it assigned to a particular boat. So when someone booked a tour the time they chose was no longer available throughout the other options. I was also able to color code each tour option making it easy to spot in the calendar. Customer service responded in a timely manner to all of my questions, and helped fix any issues I had. That alone is worth it!

Everglades Safari
Stati Uniti
7 giorni di utilizzo dell’app
5 settembre 2020

It is a great app and works well for our tour booking website. Pretty easy to install and configure. You do not have to be tech-savvy to do it. But even if you have some difficulties/questions/tech problems, they are fast to reply and help. Our tours have complicated schedules but we still were able to configure them using app features and functionality. The only drawback for us is that there is no seasonal pricing. But it looks like this is a feature they are currently working on.

NYC Fancy Rides
Stati Uniti
Oltre un anno di utilizzo dell’app
BTA Commerce, INC. ha risposto 17 settembre 2020

Hi NYC Fancy Rides

Thanks so much for leaving us a review!

We are glad to hear you are enjoying the app and that we can accommodate your scheduling needs. We do offer the ability to set seasonal rates for activity-based bookings. If you need help getting started with seasonal rates please contact our support team and we'll be happy to set it up for you.

The Support Team @ Zetya