BTA Appointment Booking App
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Amazing support experience! The team was incredibly patient and helpful throughout the entire setup process. We had a very specific booking configuration for our dress rental business, and they took the time to help us troubleshoot every detail until everything was working correctly.
While the app does have some limitations depending on how customized your booking flow needs to be, it is still a great tool overall, and what truly makes the difference is their support team. They were responsive, kind, and genuinely willing to help us find the best possible solutions for every situation.
We really appreciate all the support and would definitely recommend them!
Thank you for the kind review! We're glad we could support you through the setup process and find solutions that worked for your business. We truly appreciate the honest feedback and look forward to continuing to support you.
Online support really helpful
great app! thank you rana yo are really kind and really helpful
I’m new to this app, but my experience so far has been excellent—especially the support. It’s easy to get help through chat whenever I’m unsure how to set something up. Today I worked with Sisco, who was incredibly knowledgeable and helpful. They not only configured the app exactly how I needed it, but also took the time to explain the setup and reasoning behind it so I can manage it on my own moving forward. Thank you so much!
Welcome aboard! So glad your experience has been excellent so far, and that Sisco could get everything set up just right for you!
Rana helped me set this up. If you have any trouble just reach out to support and they'll dialed in.
We're glad our team was able to get you set up. Cheers!
Had a small issue with a price not updating and was helped straight away - problem sorted quickly many thanks to Sisco C.
Thank you for the kind words. We're glad it was sorted quickly
Book that App has been the most frustrating system ever! BTA has constant problems, everything from not allowing people to book same day or multiple days.
The checkout on book that app is now not allowing people to check out their rentals.
Super disappointing, costing me tons revenue because customer can not check out for rentals...DOT NOT USE THIS APP!!!!!
We're really sorry to hear you've been having such a rough time and we sincerely apologise for the inconvenience.
We took a look at your store and, based on the past conversations, it looks like a few things may have been misconfigured, which would explain the booking and checkout issues you're running into. We've already sent you an email with the details to help get everything sorted out.
We're confident we can get this resolved for you quickly once those settings are corrected. Thanks for your patience, and we look forward to making this right!
I've been using this app for 2 years and it has been incredible! Whenever we are unsure about a change, they are always so quick to respond and help us in anyway possible. I highly recommend this app to anyone looking for a reliable booking system!
Thank you so much! We're always happy to help and love having you with us. Your recommendation means the world to us!
Rana was so helpful! He accommodated the time I was available, fixed the issues I was having and then also showed me how to fix/prevent in the future. Thank you so much Rana!!
Thank you for the lovely review! We're so glad Rana could help, we'll make sure he sees this. 😊
Rana was very fast & helpful! They looked at our store, edited the code, and fixed a random issue. Thanks!
Thank you for your amazing review!
