Reviews (56)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Refine
-
By rating
Excellent. The support was fantastic (Amy) and got us sorted straight away. Completely stopped the bots creating abandoned checkouts and polluting our email contact database. Fantastic app.
This app adds an aditional layer of protection against the cc testing bots. I was getting flooded with them, about 5 orders per minute and there isn't any other way to block them other than using a WAF firewall like this one.
We kept dealing with bot attacks that were impacting our customer and order records plus muddying our email marketing. This happened for weeks and I was unsure how to fix it.
Not only have the attacks stopped but Armex helped me set up the app to make sure it was configured properly.
Outstanding support and a solution that actually worked!
We had a serious bot attack creating large numbers of fake abandoned checkouts through direct Shopify cart permalink URLs. It was disrupting our analytics, affecting our checkout setup and causing a major headache for the business.
Ashley and the Armex team were excellent throughout. They took the time to properly investigate how the bots were accessing the site, identified that they were mainly targeting our root domain, helped us reconfigure the protection step by step, and then monitored the traffic until the issue was under control.
Armex is now blocking the malicious cart requests while genuine customers can browse, use guest checkout and place orders normally.
What impressed me most was the support. Ashley was patient, thorough and genuinely determined to get to the bottom of the problem rather than just giving generic advice.
Very grateful for the help and would absolutely recommend Armex. 5 stars.
I highly recommend Armex! Ashley provided exceptional customer service! She was knowledgeable, patient, and quick to respond to all of my questions. She guided me through each step and made sure my website's Proxy Mode and Bridge Mode were configured correctly.
Most importantly, Armex is the only app that successfully stopped the bots from attacking our website. We tried other apps, but nothing else worked. I appreciate Ashley's professionalism and Armex's outstanding protection!
Very good! Have tried many other apps to block the suspicious bots. Only Armex works! Thank you! And Ashley is very helpful:)
The Folks are very Helpful, The Application is top notch. Customer service is fast to response and works with you. We need more Like this.
I have had this app in place now for a considerable period of time. I noticed that I was receiving many false bot checkouts and newsletter signups, I'm talking about dozens of them every day. This was playing havoc with my analytics and attempts to build customer lists for emails. I tried a few apps to deal with this, all of them completely ineffective.
Fortunately, I continued to try out apps until I discovered Armex. It worked instantly and it continues to do so. The support is simply second to none, always there and always willing to help. I cannot speak highly enough of them!
Extra . j'ai subi une attaque de bots testing cards avec plus de 1000 paniers abandonnés en 4 jours ...... le support Shopify n'a su rien faire par contre Armex a développé en 2 jours une nouvelle extension qui marche super bien ..... merci à Amy pour la qualité du support en 2h tout a été bloqué !!!!! Bravo!!
We installed this app after receiving a significant amount of spam from Shopify checkout. It has been a lifesaver and effectively stopped all issues with abandoned cart spam.
We have used the app for six months now. Once it is set up, you can trust it to handle the bots so you can focus on your business. I highly recommend it!