Negate ‑ Bot Protection

Negate has been a game changer for our store. We run a lot of paid traffic on Meta and Google, and bot clicks were quietly eating our ad budget and messing up our pixel data. Since installing Negate, our analytics are clean, our pixels are only getting real human events, and our ad spend is going where it should. Setup was easy and it just runs in the background. On top of that, the support from Kai and the team has been outstanding. They actually take the time to explain what's going on with your store and go above and beyond to help. If you're running ads at any real volume, this app pays for itself. Highly recommend.

Very friendly and helpful customer service. The app does exactly what it is supposed to do and works reliably. After several months of use, I haven’t experienced any issues so far. Highly recommended!

This App helped us block the bot traffic from our sessions so we could see and evaluate real data. They have been super helpful in getting the right solution for us and I can't recommend them enough.

App has one goal, stop bot traffic, yet our bot traffic has still been rolling in. For $50 per month I'd expect it to work.

Amazing results so far. at the begining I didn't see any result and the monthly credit dissapeared in a few hours (I had a severe bot problem), However, Kal came into my life and the fietuned the app so it is making magic right now. Can't be more grateful.

We have had Negate - Bot Protection for quite a while. We added the app originally to protect from Chinese bots that were creating a huge number of abandoned orders. Problem solved.
Recently, we changed our website theme and then paused for a short period of time. When we came back, an influx of bots from Ashburn, VA, were skewing our traffic numbers.
Kai was quick to respond and eliminate the bots. Great customer service beyond any other!
If you want to protect your store from unwanted intruders, I highly recommend this app!

Our conversion numbers were taking a huge dive because of all of the China bot traffic. We installed Negate and saw them start being blocked right away but it was still only catching about half of them. I reached out to their customer service team and got a quick response from Kai who initiated a block on all China traffic and helped explain what was happening. Now we are on our way to clean analytics. Thank you Kai and Negate!

Title: Life-saver for our small Dutch family shop

Review:
We’re a tiny family webshop that only sells in the Netherlands & Belgium. A few days ago we suddenly got hit hard by a targeted bot attack (dozens of bots every few minutes from Russia, Brazil, USA, Ukraine, etc.) plus spam and threatening messages on other platforms. It was extremely stressful.

Within minutes after contacting support, Kai and the senior dev team jumped in. They first helped me get the attack under control and then personally added custom backend logic to block ALL traffic outside NL/BE – something that isn’t even a standard feature. The difference was immediate and total peace of mind.

Kai’s support was fast, friendly, patient and genuinely caring. He took the time to explain everything and made sure we felt safe again.

Negate didn’t just protect our store; they protected our little family business when we needed it most. If you run a small Shopify store and ever get targeted, these are the people you want on your side.

100 % recommended. Thank you Kai & team – you’re absolute heroes!

Great app. Looked for an app after Bots kept harrassing my store by placing automated abandoned checkouts, and creating huge spikes in fake traffic from the same locations. After setting up Negate, this was all solved. Good communiation with Taylor, who is always happy to explain or investigate specific issues. Feels so much cleaner having Negate filtering my traffic. Way to go!

Negate has been incredibly helpful during a recent bot attack on our site. We were dealing with a large volume of traffic coming from overseas, and their platform made it easy to quickly identify and take action.

What really stood out, though, was the level of support. Kai, the owner, has been extremely hands-on throughout the entire process — responsive, proactive, and genuinely invested in helping us resolve the issue. Communication was fast, clear, and solutions-focused at every step.

Highly recommend Negate if you’re looking for both a strong tool and a team that truly shows up when it matters.