BUCKS Currency Converter PRO++
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Integration was not as straight forward as I thought as the app comflicted with my native theme apps in the header.
But thanks to good human customer support (by Aleena) via chat and tech developer help the problem was sorted in a few hours.
So far, it's looking good.
We understand that integrations can sometimes be challenging, especially when native theme apps are involved in the header. We’re glad our support team and developers were able to quickly identify the conflict and resolve it for you.
Your kind words about Aleena and the human support experience mean a lot to us. We’re happy to hear that everything is now working smoothly and that things are looking good so far.
If you need any further assistance with UFE, Checkout Extensions, or anything else, please don’t hesitate to reach out. We’re always here to help.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
I am using BUCKS on my site. I needed some support, and it was very quick. Thank you BUCKS team !
Thank you for sharing your feedback! We’re glad to hear that our support team was able to assist you quickly.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
very quick to get up and running. I need fixed currency conversion and the team indicated that they are currently building this functionally out to be available within the next 2 weeks
Thank you for sharing your experience!
We're glad to hear that you found the setup process quick and easy.
We're excited to let you know that our team is working hard to roll out the fixed currency conversion feature, and it should be available within the next two weeks. Your feedback is invaluable as we continue to improve our product.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Really helpful and fast support team!
Thank you for your review!
We're delighted to hear that you found our support team helpful and efficient.
Your positive feedback motivates us to continue providing excellent service.
In case of further queries please contact us at support@helixo.co or via our in-app chat.
We are always happy to help you.
- Helixo Support Team
The young lady in the chat was very helpful. She instantly took care of my concerns and did it in a very professional manner. She is one of the best customer service personnel that I have had the pleasure to work with.
Thank you so much for your wonderful feedback!
We're thrilled to hear that our customer service representative was able to assist you promptly and professionally.
Your kind words mean a lot to us, and we're glad to have provided you with a positive experience.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Good app and great support service to help when there are issues
Thank you for the positive feedback!
We're delighted to hear that you're enjoying our app and finding our support service helpful.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great Application , It is quite user friendly
I think one of the best from the one's that are available
Athira from the team was very pro active and helped me set it up how i wanted it to be
We're absolutely glad to receive your glowing review!
Hearing that you find our application user-friendly and among the best available truly made our day.
We're particularly grateful for your acknowledgment of Athira's proactive support in tailoring the application to your needs. Athira is indeed a valuable member of our team, and we're delighted that her efforts have left such a positive impression on you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I had an issue earlier, Their team helped me resolve it fast, keep up the good work
Thanks
We greatly appreciate your kind review!
We're thrilled that our team was able to assist you promptly and resolve the issue. Your support and positive feedback mean a lot to us.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I was struggling with application bugs and no customer support for 3 days. Finally someone attended me and made it work. Many thanks. Now all is good, would've appreciated faster customer service but most converting applications are like this.
Thank you so much for your kind words. We are really sorry to keep you waiting for three days. Some issues may occur more time to check than usual. That is why it happened.
I am glad to see that everything is settled now. We could assure you that we will improve our service.
Feel free to let us know what improvements we can make from our side anytime. Seeing your satisfaction gives us the utmost happiness.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team
Though I was unable to use the app as there is a limitation of currency conversion at the check out page but the support team is exceptionally nice. I worked with Amrutha to get support for my issue and she was very helpful.
Thanks a lot for your lovely feedback! 😊 It’s great to know that Amrutha's support made a difference for you.
I’ll definitely share this with her — she’ll truly appreciate it!
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team
