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Un service exceptionnel et une application remarquable!
Ça fait plusieurs années que je travaille avec Budha Mega Menu et je suis toujours aussi satisfait de leur service! Une équipe professionnelle, efficace, rapide et toujours disponible pour répondre à mes questions ou régler les petits problèmes.
Et que dire de l'application elle-même! Elle est tout simplement excellente, complète, facile à utiliser et offre énormément de possibilités pour personnaliser et améliorer la navigation d'une boutique Shopify. C'est vraiment un outil que j'apprécie au quotidien.
Le service est impeccable, les suivis sont toujours excellents et c'est un vrai plaisir de travailler avec une équipe aussi compétente et fiable.
Voilà!
Merci beaucoup pour votre magnifique avis! Nous sommes ravis de vous accompagner depuis toutes ces années et de savoir que Buddha Mega Menu répond toujours à vos attentes. Votre reconnaissance envers notre équipe nous touche beaucoup et nous encourage à continuer à vous offrir un service de qualité.
Votre fidélité et votre confiance sont notre plus belle récompense!
We have used the app for two years now and it is simple APP to use and it creates fantastically rich menus. Very easy to make changes and reorganise the content. Fast support when needed.
Thank you so much for your kind words and for being with us for the past two years!
We're happy to hear that you find the app easy to use and that it helps you create the menus you desire.We also appreciate the time you took to share your experience with our technical support team.
Your trust and support mean a lot to us!
Customer support is lacking. There is no instant chat with either AI or a Human and if you need help the email turn around is too long. the product appears to be reasonably useful but when you need assistance and can't afford to pay someone to do the work for you its impossible. dissapointed there is not better customer service, especially as I am now paying for this product.
Hi Alana,
We're sorry to hear that our support experience hasn't met your expectations.
Our team has been in touch with you through several email exchanges, providing assistance with your requests. As we clarified in our latest conversation, the changes you were looking to make are related to your theme's collection pages rather than our app, so unfortunately, they're outside what we can modify.
We understand the importance of quick and accessible support, and we're actively working on bringing live chat back to our app.
We genuinely care about our customers and are always happy to help with anything related to Buddha Mega Menu.
Thank you for your feedback. We appreciate it and will continue working to improve!
Best regards,
The Buddha Apps Team
We have been using the app for 5 years with no issues and loving it! Then it went wrong and stopped working, but Zero Carbon support was excellent and got the app up and running again ASAP :-)
This Megamenu is exactly what we need to drive customers to the right product collection on our site (we have 50,000+ SKUs and over 200 Collections).
Thank you so much for your wonderful feedback and for being a loyal customer for the past 5 years!
We’re truly sorry for the issue you experienced, but we’re delighted that our support team was able to get everything up and running again quickly.
It means a lot to hear that Buddha Mega Menu continues to be a valuable tool for your store, especially with such a large catalog and so many collections.
Thank you again for your trust and support!
the app page is frozen, not able to make changes, no support no information provided.
The team is helpful, but it would be even better to have a live customer chat option for technical support instead of communicating through email.
Thank you for your feedback! We’re glad to hear that you’ve had a positive experience with our team.
We truly appreciate your suggestion regarding live chat support. We understand that having a faster, more direct way to communicate with our technical support team can be helpful, and we’ll certainly take your feedback into consideration as we continue improving our support experience.
Thank you again for sharing your thoughts with us!
The app works great. Furthermore, the customer service is very helpful with questions! I would definitely recommend dowloading the app.
Thank you for your great feedback! We're so pleased to hear that you're enjoying the app and that our customer support team has been helpful in answering your questions.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need any assistance, we're always here to help.
Huge thanks to the support team for their incredibly fast response and assistance! The Buddha Mega Menu app is super easy to implement and brings real value to any Shopify store. Highly recommended!
Thank you so much for your fantastic feedback! We're thrilled to hear that you found our support team responsive and helpful, and that the Buddha Mega Menu app was easy to implement and adds real value to your Shopify store.
Your recommendation truly means a lot to us. We appreciate you taking the time to share your experience, and we're always here if you need any assistance in the future.
Simple d'utilisation, efficace. Je recommande.
Merci beaucoup pour votre avis et votre recommandation ! 😊 Nous sommes ravis que vous trouviez notre application simple à utiliser et efficace. Votre satisfaction nous fait très plaisir !
This has been my go-to navigations pp in both corporate ecommerce management roles and my own personal endeavors as an entrepreneur. It's an accessible price and gives an elevated look/feel.
The team is quick to reply and answer any questions, too, so 10/10 customer service.
Highly recommend!
Thank you so much for the great review! It is so nice to see a long term customer which is happy with our work :) Please know that we work continously on optimising and improving our app in order to keep up with the changes in the ecommerce market! Have a lovely day!
