Buddy AI: Agentic Commerce

Buddy AI: Agentic Commerce

Reviews (71)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
September 10, 2026

We’ve been using Buddy AI for a number of weeks now and have been very pleased with it. We’ve found the responses to be consistently accurate and helpful, and it has worked very well for our business. We’d definitely recommend giving it a try.

Step Right
Ireland
28 days using the app
Buddify replied September 11, 2026

Thank you so much for your kind words and recommendation! 😊 We’re delighted to hear that Buddy AI has been working well for your business and providing consistently accurate and helpful responses. Your feedback means a lot to our team, and we’re excited to keep making Buddy AI even better for you! 💚

August 31, 2026

We’ve been really happy with the app so far. It’s been easy to use, helpful for customers and a great addition to our website. The team have also been responsive whenever we’ve needed support or had a question, which makes a big difference. Like any AI tool there are occasionally things that need fine-tuning, but overall we’ve had a very positive experience and are really pleased with how it’s working for our business.

LADYBUGLASHES
United Kingdom
3 months using the app
Buddify replied August 31, 2026

Thank you so much for the thoughtful review! 💙

We’re really happy to hear that Buddy AI has been a valuable addition to your store and that you’ve had a positive experience with our team.

We also really appreciate your feedback around fine-tuning. We’re constantly working to make Buddy AI smarter and more accurate, and feedback from merchants like you plays a big part in helping us improve.

Thank you for trusting Buddy AI with your customers — we’re excited to keep improving and growing alongside your business!

August 18, 2026

We started using the app around a month ago. I am impressed with the customisation possible on it. There's a section where you can add your own notes when you need the AI assistant to say a specific thing for certain circumstances.
We had a bit of an issue because the assistant takes the customer straight to the checkout rather than going through the cart process, which missed a bit of important information for us. The developer has come up with a solution to fix it for us so thanks to David for making it work. It's much less intrusive for me than using the Shopify chat option, which had customers asking me questions in my personal time.

Celebration Cakes- Cakes and Decorating Supplies, NZ
New Zealand
29 days using the app
Buddify replied August 19, 2026

Thank you so much for the wonderful review! ⭐️ We’re really glad you’re enjoying Buddy AI and its customization options. We also truly appreciate your feedback—it helps us make Buddy AI better for every store. Happy we could find a solution that works for your checkout flow, and we’re always here if you need anything! 😊

July 20, 2026

The AI helper answered all my questions about sizing instantly. I didn't have to wait for an email back, which made me confident in buying."

Bachrach
United States
2 days using the app
July 7, 2026

We've noticed shoppers spending more time on our store and finding products much faster. Buddy AI feels like having a salesperson available 24/7. Batu, the co-founder, even joined our onboarding call and patiently helped us make sure everything was set up correctly. Outstanding support and an amazing team!

Carpet Emporio
India
About 14 hours using the app
June 20, 2026

How can I express how happy and satisfied I am with this app? It’s one of the most amazing chat apps... it’s almost perfect. The only thing missing are a few additions, like being connected to Meta or WhatsApp, for example. Other than that, it’s one of the best AI apps that can significantly help businesses. I recommend it to everyone. Don’t hesitate to download it—it’s truly fantastic.

Thank you!

IVORYNN
United Arab Emirates
4 days using the app
Buddify replied June 22, 2026

Thank you so much for your incredible review! 🙏

Reading feedback like this truly means a lot to our team. We're thrilled to hear that Buddy AI is helping your business and that you've had such a positive experience with the app.

We also appreciate your suggestion about Meta and WhatsApp integrations. Expanding Buddy AI's communication channels is something we're actively exploring, and feedback like yours helps us prioritize what merchants want most.

Our mission is to help Shopify stores automate support, increase conversions, and deliver a better shopping experience—and it's amazing to hear that we're making a real impact for you.

Thank you again for your trust, your recommendation, and for being part of the Buddy AI community. We're excited to keep improving and bringing even more powerful features in the future!

— The Buddy AI Team

June 19, 2026

I've tested several AI chat apps, and Buddy AI stands out as the most intuitive by far. It's definitely converting customers at a much higher rate.

Almiftah
United Arab Emirates
1 day using the app
August 26, 2026

David provided excellent support to me. The customer service team is very helpful, and David helped me to do special positioning of the widget, etc. Tech team is also very professional, and the app works perfectly. 5/5

TincsTitok Webáruház
Hungary
8 days using the app
Buddify replied August 27, 2026

Thank you so much for the wonderful review! ⭐️

We’re delighted to hear that David was able to help you get the widget positioned exactly the way you wanted and that you had a great experience with both our customer service and tech teams.

Providing responsive, hands-on support is incredibly important to us, so feedback like this means a lot. Thank you for choosing Buddy AI and for taking the time to share your experience! 💙

June 9, 2026

A great addition to our outdoor store, I'm sure it drives conversions with customers who are on the fence, The AI chat feature appears helpful although it's not 100% yet but i understand improving all the time. The team are helpful and approachable when needed. Recommended

The Escapades
United Kingdom
11 months using the app
Buddify replied June 10, 2026

Thank you so much for the amazing review! ⭐

We're thrilled to hear that Buddy AI is already making a positive impact on your outdoor store and helping convert customers who are on the fence. That's exactly what we built it for.

We also appreciate your honest feedback about the AI chat experience. We're continuously improving the model, adding new capabilities, and refining responses based on real-world conversations, so it gets smarter every day.

Most importantly, we're glad you've had a great experience with our team. Providing responsive support and building alongside our merchants is a big part of what we do.

Thank you for your recommendation and for being part of the Buddy AI journey—we're excited to keep helping your store grow! 🚀

Edited June 12, 2026

Buddify has been great for me. I am a one-person business, and Buddify has helped me reach customers I normally wouldn't reach. My business is growing because of Buddify. I get excited when I see there is an order with Buddify. I am extremely happy with the choice I made to partner with Buddify.

submerch.com
United States
10 months using the app