Twisty ‑ Record a Bug on click
- Pricing
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Free plan available
- Rating
- 0.0 (0 Reviews)
- Developer
- Twisty Studios LLC
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Add a Record a bug button so customers show you what went wrong instead of trying to explain it.
When a customer emails “your site isn’t working,” you’re left guessing which page, which button and which device. Bug Recorder adds a Record a bug button to your storefront. In one click, customers record their screen and voice in their own browser, showing exactly what went wrong while they talk you through it. They can preview the recording and download it to send to you. Turn the button on from your theme’s app embeds and match its colour, position and label to your store. No code needed.
- A Record a bug button on every page of your online store
- Customers record their screen and voice, with no download or account needed
- Set the button’s colour, position and label to match your brand
- Switch it on from app embeds in any theme, with no code
- Records screen and voice both
Languages
English
Works with
- Shopify Admin
Categories
Pricing
Choose the plan that best fits your business.
Free trial
Free
Features
- Try free for 14 days
- 10 bug reports included
- See and hear the shopper's problem
- Errors captured automatically
Pro
$14.99 / month
Features
- 25 bug reports every month
- Recordings up to 5 minutes long
- AI explains each bug in plain words
- Share or download any report
- Keep reports for 90 days
Premium
$39.99 / month
Features
- 100 bug reports every month
- AI shows the exact code to fix
- Get alerts in Slack or your tools
- Unlimited people get alerts
- Keep reports for a full year
- Everything in Pro included
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
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Support
App support provided by Twisty Studios LLC.
Resources
Developer
Launched
October 6, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Online Store
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View Online Store
Theme
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Edit other data
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