Easy Bundles: Bundle Builder

UPDATE: Following my original review the team reached out and they were very helpful in getting my problems solved. I raised my score from 3 to 4 stars because of that.

Overall, it's the best bundle building app I've seen so far and I've tried a lot of them. I'm holding back the 5th star because I still think the UI and workflows need a bit more refinement - but the team seems like they care and are working towards a great product!

INITIAL REVIEW:

I've still got hope for this app but it's been a really rough onboarding experience so far.

I see that others have good things to say about the customer service in their reviews but for us it's been painfully slow. They are in India and we're in New York and we never get realtime chat interactions.

We're basically exchanging one sentence per day, which means it's been about two weeks and we've made no progress on actually resolving the glitch that's preventing us from using the app.

The UX on the admin panel also needs some rethinking.

It's surprising, because on the front end the UX is so nice but, for some reason, they laid out the backend in such a way that you have to manually enter your color preferences for every little place in the app, rather than simply letting you set defaults one time. I must have pasted the same hex value in about 20 different places, across 5 different screens just to get the widget to have a coherent look across the whole experience.

Basically, what should be a 10 minute setup for each widget becomes like a 45 minute process.

Installing Easy Bundle has completely changed the way in which we offer bundling and savings to our customers! Set up and installation was seamless, response time from the team is first class and overall we are delighted with the service to date.

We looked high and low for a solution that would work with itemized skus of bundles sent to fulfillment center. many of the other options bundle to a new sku and that would mess with our pick and pack process. Most importantly their customer support is great.

I had been looking for a bundle app that has build your own functionality for about 3 years on and off. Used a few in the past and there was always some kind of complication with inventory, interface, conflict with other apps etc... But Easy Bundle has been the one solution that works for us. Overall, it's been pretty easy to use. The functionality is there, my biggest issue is the reporting. I'd really like to have deeper reporting without having to build custom reports etc. but overall, very pleased.

We searched for an app like this for quite some time and tried other tools too. We are very satisfied with Easy Bundle because, unlike some apps, it does not destroy the entire website's visual and is easy to set up.
Later, we needed a lot of extra help, and the Easy Bundle team was always ready to help and find solutions.
Definitely recommending this app!

We are loving Easy Bundle! Setup wasn't fast, but it was easy, and customer service has been awesome for any hiccups/questions I've had along the way. This app has provided a great way for our customers to save, and great upsell option for us. Most of our customers who have used it have had an increase in regular order amount, or first time customers will use it and spend more than usual! Easy Bundle has been a win/win all around.

I was able to execute the promotion I've been wanting to do for a very long time! This app made it super easy and it blends perfectly with the layout of my website. The customer service is awesome as well. He helped with anything I asked right away or sent me the appropriate 'how to' links. I love this app! Thank you!

The Easy Bundle Builder is aptly named - because it is EASY to use and an easy way to increase sales. We were so happy with the onboarding process - Sid and Surya made it easy to get all of our bundles set up and branded. The app functions well, integrates seamlessly, and offers a great customer experience. On our first day of launching the app in our store, it already paid for itself for the year.

I am excited to see what this app will bring for our business to increase AOV. The bundle selection UX is friendly even on mobile and the service in helping to troubleshoot and customize some of the layout was very good. Recommend!

Easy bundle has been a game changer. We used to have a dev code custom bundles every time we needed a new one which was expensive and time consuming. Now we can create a new bundle and launch it in minutes. Great product and great support!