Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

المراجعات (264)

التقييم العام
4.3
العدد لكل مستوى تقييم
  • 75% من التقييمات هي 5 نجوم
  • 5% من التقييمات هي 4 نجوم
  • 4% من التقييمات هي 3 نجوم
  • 5% من التقييمات هي 2 نجوم
  • 11% من التقييمات هي 1 نجوم
10 يوليو 2024

The app is very functional and easy to use. The customer support is second to none, absolutely top-notch.
They even customized my bundles to meet my needs and to display the way I really wanted on my website.
Highly recommend this app and this company.

Crochetree
الولايات المتحدة
يستخدم التطبيق منذ 6 أيام
رد Kitenzo 11 يوليو 2024

Thank you so much for your wonderful review of Bundle Builder! We're thrilled to hear that the app is meeting your needs and that our support team was able to customize your bundles just the way you wanted them. It's always our goal to provide top-notch service and functionality, so it's great to know we hit the mark for you.

Let me know if you need anything else and I will be happy to help!

7 يونيو 2024

The app is great and we recommend it if you want to offer bundles intuitively. Support is very responsive and helped me solve compatibility issues with my theme. I recommend it 100%.

Bange Officiel
فرنسا
يستخدم التطبيق منذ حوالي سنة
رد Kitenzo 10 يونيو 2024

Thank you for your fantastic review and recommendation! We're delighted to hear that you find Bundle Builder intuitive and that our support team was able to assist you with the compatibility issues. Your recommendation means a lot to us. If you have any further questions or need additional support, we're always here to help. Thanks again for your kind words and for choosing Bundle Builder!

29 مايو 2024

Support has been great. Experience so far has been good with slight tweaks to the app.

Freespirit Recreation
الولايات المتحدة
يستخدم التطبيق منذ 12 شهر
رد Kitenzo 10 يونيو 2024

Thank you so much for your positive review! We're thrilled to hear that you've had a great experience with our support team and that Bundle Builder has been working well for you. We appreciate your feedback on the slight tweaks, and we're always here to help you optimize your store even further. If you have any more suggestions or need further assistance, please don't hesitate to reach out. Thanks again for choosing Bundle Builder!

10 أبريل 2024

I had a problem with my theme and they solved it for me. It works flawlessly and the customer service is 5-star.

Believe Athletics
إسبانيا
يستخدم التطبيق منذ 8 أشهر
رد Kitenzo 3 مايو 2024

Thank you so much for taking the time to leave us such a wonderful review of our Bundle Builder app. We are thrilled to hear that our app is working flawlessly for you and that we were able to help resolve the issue you had with your theme.

We truly appreciate your kind words about our 5-star customer service. Our team works diligently to provide prompt, helpful, and friendly assistance to all of our valued merchants like yourself.

Thank you again for choosing Bundle Builder and for sharing your positive experience with us and the Shopify community. We look forward to continuing to support you and your business.

13 مارس 2024

Absolutely amazing, Dale was beyond helpful, kind, quick and understanding!

Atelier BiscOui
كندا
يستخدم التطبيق منذ أكثر من 3 سنوات
رد Kitenzo 14 مارس 2024

Thank you for taking the time to share your positive experience with us!
We'll be sure to pass your kind words along to Dale!

If there's anything else we can do for you, please let us know. We're here to help and always eager to ensure your experience with Bundle Builder remains outstanding.

13 نوفمبر 2023

Great and easy onboarding and fast customer support. Excited to see the new updates coming soon!

Grill Your Ass Off
الولايات المتحدة
يستخدم التطبيق منذ 8 أيام
رد Kitenzo 14 نوفمبر 2023

Thank you for taking the time to leave us a review - we really appreciate your feedback! It's great to hear that you've had a straight-forward onboarding to Bundle Builder and have had a positive experience with the team.

We've been working hard on some exciting new features that have just launched in the app, such as Native Bundles and the Product in Bundle app block - both enhancing the app's customization and flexibility, and overall customer experience! More details can be found in our documentation here:
support.bundlebuilder.app/hc/en-gb/articles/4409234694929
and here:
support.bundlebuilder.app/hc/en-gb/articles/19685500911505-Displaying-the-Product-in-Bundles-app-block

Feel free to contact the team again if you require any further assistance, as we're here to help! Happy bundling ✨

3 أكتوبر 2023

Fills a need in our store, and support has been helpful when needed.

Splash Wines
الولايات المتحدة
يستخدم التطبيق منذ أكثر من سنتين
رد Kitenzo 5 أكتوبر 2023

Hey Splash Wines team, we're super pleased to hear that Bundle Builder fulfils your store's needs! We're also glad to have been able to help out with any issues on your store when needed, so thank you for your feedback.

If you require any further assistance or have any suggestions for the app, please feel free to reach out. We appreciate your support, and look forward to hearing from you again in the future!

22 ديسمبر 2017

Awesome app + no support is the best way to sum up the experience with this app.

Nyloon
الولايات المتحدة
يستخدم التطبيق منذ حوالي شهر واحد
رد Kitenzo 17 مارس 2019

Hey Nyloon, Thank you for providing this feedback. We’re sorry, at the time of writing, you felt there was no support for the app (but glad you think Bundle Builder is awesome!) Now we’ve fixed the missing email problem, we’re always here and happy to help with any questions you might have :)

9 مارس 2021

App performs as advertised, does exactly what I need it to do, and the customer service is excellent!

Thoughty
الولايات المتحدة
يستخدم التطبيق منذ 7 أشهر
رد Kitenzo 9 مارس 2021

Hi there Thoughty - it was a pleasure to support you today, and thanks so much for the great review! Feel free to reach out anytime, and all the best for the bundles :)

19 مايو 2022

I deleted this app and I am still being charged for it... I need someone to get in contact with me asap

Taimed Society
الولايات المتحدة
يستخدم التطبيق منذ 3 أشهر
رد Kitenzo 20 مايو 2022

Hey Taimed Society,
We've looked into your query.
Shopify’s recurring app charges are billed with the next Shopify 30-day invoice. For your store, the bill on May 5 includes the app subscription from April 20-May 20. You uninstalled on May 3rd, but the Bill was created on Apr 22, 2022, but you didn’t get the invoiced charge until May 19th. Which is confusing, but unfortunately out of our control.
However in this instance we'd like to offer you a refund. Please get in touch with our support team - they've sent you an email :)