Kitenzo ‑ Bundle Builder
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The Kitenzo app and team has been incredibly helpful in fine tuning the experience for our store's needs. We've used it for custom gifts, custom bundles, and a unique pre-order experience so far and it continues to perform well with new features and updates being released regularly like their new design editor.
Kitenzo has been a fantastic addition to our Shopify store. The app is flexible, works great for creating custom bundle offers, and gives us exactly what we need. What really stands out is their support team — incredibly helpful, responsive, and genuinely committed to finding solutions. They went above and beyond to help us optimize our integration and improve the add-to-cart experience. Highly recommend Kitenzo to anyone looking for a reliable bundling solution with outstanding customer support!
We've had Bundle Builder on our store for about 5 years, recently the Kitenzo team have gone above and beyond to help me modernise and improve the customer experience. They were brilliant - responsive, creative and oh so patient.. holding my hand through every stage of the update and dealing with all my questions.
Thank you so much for such a lovely review, and for trusting Kitenzo for the past five years!
We’re delighted that you felt supported throughout the process. We’ll make sure the whole Kitenzo team sees your kind words, thanks again.
The support offered by the team was first rate, I was able to have questions answered and technical support offered where I needed it too. Highly recommend the support staff, and the bundle builder.
Thanks so much for your 5 star review, glad we could help in getting you setup!
Very easy to work with.
Thank you so much for the kind words - we're really glad to hear it's been a smooth experience! We work hard to make Kitenzo as straightforward as possible, so this means a lot. Don't hesitate to reach out if there's ever anything we can help with.
Very happy with this app, exactly what we were looking for, i would love to have a starting template/s when using the template creator for quicker setup, but for now we accomplished what we were looking for. Exceptional customer service i have to add! Shoutout to Natalie who was very patience and guide me with all my doubts :)
Thank you so much, Caprichos de Goya, for your wonderful review! We're thrilled to hear that Bundle Builder has been exactly what you were looking for.
We understand the need for pre-built templates to make the setup process quicker and easier, so we're excited to let you know that this is something we're currently working on! We appreciate your patience and understanding in the meantime.
Our team is dedicated to providing exceptional customer service, and we're glad that Natalie was able to guide you patiently and address any issues. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Exceptional app and services. I had some questions regarding the initial configurations and Dale was able to resolve them all in a timely manner. Very happy with the setup of the bundle page and the integration with the cart. High recommend to anyone wants to elevate the average order value.
Very quick and attentive resolving any issues or concerns.
Thanks so much for taking the time to leave us a review. I'm delighted to hear that our team have been so attentive with any questions you've had. We look forward to supporting you long into the future with anything we can.
I had a problem with my theme and they solved it for me. It works flawlessly and the customer service is 5-star.
Thank you so much for taking the time to leave us such a wonderful review of our Bundle Builder app. We are thrilled to hear that our app is working flawlessly for you and that we were able to help resolve the issue you had with your theme.
We truly appreciate your kind words about our 5-star customer service. Our team works diligently to provide prompt, helpful, and friendly assistance to all of our valued merchants like yourself.
Thank you again for choosing Bundle Builder and for sharing your positive experience with us and the Shopify community. We look forward to continuing to support you and your business.
I was having issues with how the app was incorporated into our website. Natalie and her team went above and beyond and fixed the entire set up. Now my bundles are integrated with our inventory!
Thank you so much for updating your review!
We’re absolutely thrilled to hear that Natalie and the team could go above and beyond to get your setup perfect!
It’s also great to hear that your bundles are now fully integrated with your inventory!
If you run into any more questions, please don't hesitate to get back in touch and let us know! We're here and always happy to help!
