Kitenzo ‑ Bundle Builder

Does everything we need it to do with a simple and clean interface. No other bundle apps we've found let you have a proper product page for the bundle and this is vital to the way we make our grouped products.

Also, had a very silly support request and David A was in touch with a really polite and friendly explanation within the hour.

Great app; you get what you pay for.

We tried every bundling app on the Shopify App store an this was the only one that worked as we wanted - the prime difference being it does not utilise discount codes or draft orders to accomplish it's task - meaning we can still operate sales and provide discount codes that can be applied to bundle sales. Very convenient. Since we have installed - I tell no lie, every single one of our orders has been a bundle sale (we do a BOGO / 3 for 2 deal). Worth every penny, that's some phenomenal ROI! Fits right in with our site aesthetic also which is super important to us (fonts/buttons everything, plus granular CSS control where needed). And, the team are super responsive and friendly - helped with everything, stellar!!

My website has been delayed by more than a month because of this app's slow support. We keep going back and forth, and they still havent resolved my issue.

The app never worked the way I needed it. Doesn't work like a regular product page.

2 stars bec the support team is great. It ends there. This app overcomplicates what should be simple (I found a cheaper app that worked way better and neater without ANY coding needed). This app was so glitchy we had dozens of orders that were sent out incorrectly. It cost us a ton of money and a waste of time before we switched to a new app that we are thrilled with.

Customer service for this app is exceedingly slow, often taking days to resolve issues or even receive a reply. We installed the app on the store on the 5th Dec, but have yet to actually use it due to multiple issues regarding the Multiple SKU set up.

We asked for installation help on the 5th but did not have it installed until the 9th (despite multiple emails). We also faced issues with bundles appearing as out of stock reported on the 10th Dec. Despite explaining that it has been escalated to the senior team and that they will be in touch with us, we have heard nothing as of yet.

If you're able to get this app to work without the help of support, then it might work great for you, but at the moment we can't properly review an app we have been unable to use.

Support has been really slow to reply, and it starting to take multiple emails to get a reply for the same issue. We're talking waiting multiple days now to hopefully get a reply, and when they do reply they don't actually provide a solution. I think the app can be useful if set up correctly, but the lack of support that you'll most likely need is going to be the main reason you don't keep the app. As of now i can only give them 2 stars and wouldn't recommend this app since I believe support should be a main focus for them and they clearly don't value it as much as they should.

Cool app, with a number of useful features. Was a little hard to set up initially but contacted support who not only responded within a few mins actually went into my store store and set everything up for

Dale who helped me was amazing

would recommend

Excellent!! Fast work and response. Gets it right fast! Saved me hours of work. Cost effective!

Worked perfectly. Support responded very fast and was helpful. Did need some outside coding support to achieve the exact look and feel.

Love this App, really easy to use and does just what I wanted. The ability for customers to create their own bundles. When I got stuck they were really helpful and got straight back to me. Perfect!