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パフォーマンス、デザイン、統合性のすべてにおいて、最高水準を満たしています。 新しいウィンドウで開くの詳細を確認する
レビュー (264)
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評価順
We've had Bundle Builder on our store for about 5 years, recently the Kitenzo team have gone above and beyond to help me modernise and improve the customer experience. They were brilliant - responsive, creative and oh so patient.. holding my hand through every stage of the update and dealing with all my questions.
Thank you so much for such a lovely review, and for trusting Kitenzo for the past five years!
We’re delighted that you felt supported throughout the process. We’ll make sure the whole Kitenzo team sees your kind words, thanks again.
The support offered by the team was first rate, I was able to have questions answered and technical support offered where I needed it too. Highly recommend the support staff, and the bundle builder.
Thanks so much for your 5 star review, glad we could help in getting you setup!
Very easy to work with.
Thank you so much for the kind words - we're really glad to hear it's been a smooth experience! We work hard to make Kitenzo as straightforward as possible, so this means a lot. Don't hesitate to reach out if there's ever anything we can help with.
Exceptional app and services. I had some questions regarding the initial configurations and Dale was able to resolve them all in a timely manner. Very happy with the setup of the bundle page and the integration with the cart. High recommend to anyone wants to elevate the average order value.
Could be a little easier to edit bundles, and I wish that they counted to the sales on shopify, but they don't, so it messes up when I have to re-order products.
Thank you so much for the 4-star review and your honest feedback!
We’re sorry to hear that the bundle editing process has felt a bit clunky!
Regarding the sales data: our current bundle configurations are designed to sync accurately with Shopify’s inventory and reporting to ensure your re-ordering stays seamless.
As such, it appear that you might be using a legacy bundle type hasn't been fully integrated into the Theme.
We’d love to help you get that updated and to dive deeper into your specific workflow to see how we can improve this!
We’ll be reaching out via email to invite you to a brief call so we can walk through this together and ensure everything is working exactly as you need!
The printed packing slip is loaded with code that is not just messy but confusing to our staff for fulfilment. a Bundle is 1 product not a whole bunch of individual products. I submitted a ticket but was informed this is how it is. Not very efficient for fulfillment
Thank you so much for sharing your feedback! We are truly sorry to hear that the packing slip layout is causing frustration for your fulfilment team.
We want to clarify that Kitenzo is designed to be flexible; so you can configure your bundles to display as individual products, rather than a single product!
While it sounds like there may have been some confusion on how to achieve this, we would love the opportunity to help you adjust these settings and to streamline your Bundle fulfilment process!
Please reach out to our team directly so we can get this resolved for you right away! You can either do this through the App, or through contacting us directly at support@kitenzo.com!
Looking forwards to your response!
Since the recent update, the application no longer functions properly. It's a shame because it was a very good app until then. I am currently waiting for a response from support. Support contacted me immediately, and now the problem has been resolved and I am able to use the system as before without any problems.
Hey there! Thanks so much for leaving a review. The team investigated, and saw that the issue was a delay occurring on your bundle inventory updating. We rectified this immediately, and can confirm this has been working on your store ever since. We'd be happy to answer any other questions you have, if you'd like to drop us an email!
I was having issues with how the app was incorporated into our website. Natalie and her team went above and beyond and fixed the entire set up. Now my bundles are integrated with our inventory!
Thank you so much for updating your review!
We’re absolutely thrilled to hear that Natalie and the team could go above and beyond to get your setup perfect!
It’s also great to hear that your bundles are now fully integrated with your inventory!
If you run into any more questions, please don't hesitate to get back in touch and let us know! We're here and always happy to help!
I've been using Kitenzo for about 3 to 4 years now, and I'm really pleased with the functionality of their app. The team is super responsive and always willing to help if any issues come up or if I have questions. They keep things well integrated with Shopify updates, and overall, it's definitely worth checking out. I've tried many different bundle apps, and for the price and functionality, Kitenzo stands out as one of the best!
Thank you so much for taking the time to leave such a heartwarming review!
We're delighted to hear that you're happy with both Kitenzo, and the Support that comes with it!
We’re forever grateful to have had you with us for so long. Thank you so much for being part of our journey!
If you need anything going forwards, please don't hesitate to reach out! Our Support team will be more than happy to assist you further!
In terms of functionality, this app is perfect - it gets the job done without issue. In terms of aesthetics, the team did everything they could to help me with guidance and even building custom code to suit my personal needs and desires. A very good app and an incredible experience. Highly recommended!
Thank you for taking the time to leave such a delightful review!
We're overjoyed to hear that our Support Team was able to assist with setting up Kitenzo to match your Store's needs!
If you run into any more questions, please don't hesitate to let us know! We'll be here and more than happy to help!
