バンドルビルダー

バンドルビルダー

レビュー (264)

総合評価
4.3
評価レベルごとの件数
  • 評価の75%は5つ星です
  • 評価の5%は4つ星です
  • 評価の4%は3つ星です
  • 評価の5%は2つ星です
  • 評価の11%は1つ星です
2023年1月30日

What should i say, great support and a great "app". Support is fast and they do their best!

cheers
Sven Jack - Der Haferflockenriegel

SvenJackB2C
オーストリア
アプリの使用期間:3ヶ月
Kitenzoが返信しました 2023年1月31日

Thank you for your review, Sven Jack! We really appreciate your awesome feedback on Bundle Builder and the team behind it! Let us know if you need any further support from us - we're happy to help!

編集日:2019年6月18日

Thanks for helping us sort the issues out - speak later when we know it is all working. Hoorah. Love Dylan and Poppy - popppyspicnic.co.uk

Poppy's Picnic
イギリス
アプリの使用期間:3ヶ月
2019年11月1日

I've been setting up this app for a few days and so far I'm really happy with the functionality it offers. I've come across some issues that had me stumped by support was fast to help me resolve them.

Soap A Go-Go
アメリカ合衆国
アプリの使用期間:4日
Kitenzoが返信しました 2019年11月1日

Great to hear that you're happy with Bundle Builder so far, and that you're pleased with the support we have provided. We hope the app will help you grow your business!

編集日:2020年9月24日

App is fantastic, still in middle of setup, hope support will be able to help us and this will be fantastic! Edit: Mobile errors, still waiting to see if support can solve it, will update if successful.

Pardas Chocolates
アメリカ合衆国
アプリの使用期間:6日
Kitenzoが返信しました 2020年9月24日

Glad you're enjoying the app! Anything you need to help you get setup, let us know! We're here and happy to help :)

2019年11月14日

Really nice app and great customer service. The app itself needs a bit more fine tuning so the products on the bundle page can show more detail and can match the look of the overall website better etc. But overall working well for us as a custom hamper option.

Manuka Honey of NZ
ニュージーランド
アプリの使用期間:11日
Kitenzoが返信しました 2019年11月15日

Thank you so much for your kind review, it's great to hear that our app is helping your customers build custom hampers. We're constantly looking for ways to improve Bundle Builder, so your feedback is most welcome. And we're always here to help you get set up!

2023年1月17日

The bundles are not properly tracking inventory on a few products and customer service has been unable to resolve the issue for several weeks. I am canceling, hoping that customer service refunds me for the month that they have been trying to resolve my issues.

NFT Kitchen
アメリカ合衆国
アプリの使用期間:約2ヶ月
Kitenzoが返信しました 2023年1月20日

Hey NFT Kitchen team, we're so sorry for the delay in resolving your inventory tracking issue with Bundle Builder. Our Merchant Support Manager has reached out to you to assist, with our developers on hand to prioritise resolving the issue for you. We apologise again for the inconvenience caused, and look forward to hearing back from you.

編集日:2021年9月20日

Was initially quite satisfied with the app's functionality, but the app's server crashed right on our launch date and the app wasn't functioning for more than an hour. We received an intimation after we wrote to them to check what was wrong. But some of my earlier support requests were still unanswered. Adam from the support team was helpful, but overall the responses aren't quick enough.

Notcoy
アメリカ合衆国
アプリの使用期間:2ヶ月
Kitenzoが返信しました 2021年9月15日

Thanks for taking the time to update your review - we really do value all feedback. Unfortunately, our server did experience some downtime, but the team worked to get this up and running as soon as possible.

We're a small team, based in the UK, so our timezones may not always overlap - however, we're always here to help, and I can see Adam has resolved your stock location query - let us know if you need anything else!

2018年3月7日

Great app with lots of interesting features and capabilities. Setting up bundles was very quick, and I could easily understand how to customize each product bundle and fit it to my needs. When I ran into something I couldn't quite figure out or if the app didn't behave exactly how I expected, the support team was great at answering questions and working with me to create the best solution for my store.

Mill City Baking Co
アメリカ合衆国
アプリの使用期間:約2ヶ月
2018年12月5日

A great app that lets you add multiple items to a bundle, track their individual stock, and set a price that is not dependent on the individual components prices - I tried about 5 other apps, and this is the only one that offers this feature.

David A is also an excellent representative of Agile. Any time we have asked for a specific change, he has gone above and beyond what we expected and offered excellent advice.

camcamcopenhagen.com
デンマーク
アプリの使用期間:7日
2020年11月19日

THREE THINGS I WOULD CHANGE TO BUNDLE BUILDER APP hello i want to know where can i communicate if i have a question? after that i want to make some comments on what if i could change i would:
the bundles show a price which is not accurate because it depends, once you choose the bundle, which flavor you want hence the price, but if you remove it is is also removed in the subtotal, it would be amazing if its not shown at the beginning but then shown after choosing exactly what you want.
second comment: i hate that you cant use discount codes
third comment: it would also be amazing if the abandoned checkout cart email that shopify send automatically would not be blocked by the app, i think that really helps

PACHIMAMA
メキシコ
アプリの使用期間:4ヶ月
Kitenzoが返信しました 2020年12月7日

If you want to get in touch with the support team, our email is support@bundlebuilder.app.

We can help with the pricing. The pricing of bundles are variable (that what makes them so good for increasing AOV), but this sometimes leads to prices on collection pages that are unrepresentative of the bundles. We can walk you through your options (ideally changing the price to 'from x').

The discount codes and abandoned cart emails will work on 'Single SKU' bundles, but sadly not currently on 'Multiple SKU'. This is a limitation of Shopify's Draft Orders.

Anything else you need, just pop us an email, we're here and happy to help!