バンドルビルダー

バンドルビルダー

レビュー (264)

総合評価
4.3
評価レベルごとの件数
  • 評価の75%は5つ星です
  • 評価の5%は4つ星です
  • 評価の4%は3つ星です
  • 評価の5%は2つ星です
  • 評価の11%は1つ星です
2023年9月22日

These guys are good. This APP has really helped increase my stores the average check out transaction amount as more customers bundle products. The support team is very responsive.

Brick Loot
アメリカ合衆国
アプリの使用期間:約2ヶ月
Kitenzoが返信しました 2023年9月25日

Thank you so much for your 5* review, Brick Loot team! It's awesome to hear that Bundle Builder has improved your store's average order value through the increase in bundles created by customers! We're also very glad to have been able to assist you and look forward to continue supporting you - please feel free to reach out if you run into any issues or have any questions! Happy bundling 🎉

2023年9月15日

We've been using Bundle Builder for a number of years and the product is excellent. The support team are fantastic and recently solved an issue for us, without any fuss.

Bundle Builder has definitely saved us a lot of time but more importantly it has led to increased sales.

Krav Maga Global (UK)
イギリス
アプリの使用期間:約2年
Kitenzoが返信しました 2023年9月18日

Thank you so much for taking the time to share your fantastic experience with us! We're thrilled to hear that you've been really impressed with Bundle Builder over the years, and our support team - we take pride in providing the best support to our merchants, so it's great to hear that our efforts are appreciated.

It's also awesome to hear that Bundle Builder has not only been an efficient tool for your business, but also gave you a boost in sales! We really appreciate your continued support and look forward to continue assisting you in the future 🙂

2023年8月30日

Definitely don't expect a quick response from their customer service if something goes awry with their app and you need immediate tech support. 2 of my best selling bundles stopped working for no reason. I needed it to be fixed immediately since it was costing me potential sales. I messaged them at night, received one unhelpful response in the morning and then nothing else for the rest of the day and night. I ended up having to spend my entire day trying to figure this out on my own because my customers were complaining. Maybe not the best app for US customers. Will be looking at other options.

ChibiJay Shop
アメリカ合衆国
アプリの使用期間:1年以上
Kitenzoが返信しました 2023年9月1日

Hi ChibiJay Shop team, thanks for your feedback, and sorry to hear you've been disappointed with your experience with us. I can see that the team required further information from you in order to investigate the problem you were experiencing with your bundles, as we were unable to replicate it on our end. We understand your frustration with the delay in resolving your issue, and we apologize for the inconvenience this may have caused you.

If there are any outstanding issues that we can work with you to resolve, then please feel free to reach out to us and we'd be more than happy to assist you. We hope to have the opportunity to provide you with a better experience with us moving forwards!

2023年8月7日

It works in theory, however this caused so many headaches with google merchant integration. We could not fix this after reaching out to support many times. This is a major issue!

Desmond Cheese
オーストラリア
アプリの使用期間:8ヶ月
Kitenzoが返信しました 2023年8月11日

Hey Desmond Cheese team, thank you for your feedback. We’re sorry to hear that you’ve had issues integrating Bundle Builder with Google Merchant Centre.

I can see that our support team previously offered some suggestions to help resolve this, but as you have since uninstalled the app, we’re unable to investigate further for you to fully resolve the issue. Google Merchant Centre typically does not cooperate well with bundles with variable pricing, however we’d be more than happy to continue investigating this issue should you wish to reinstall in the future.

2023年7月11日

We use this to create a Pick n Mix Bundle. It works really well and the team are very quick to respond if there are any issues.

The only downside is that it uses the Shopify discount functionality so customers cannot use discount codes when buying the Pick n Mix.

CheeseO's
アイルランド
アプリの使用期間:9ヶ月
Kitenzoが返信しました 2023年7月13日

Thank you for taking the time to leave us a review, CheeseO's team! We're thrilled to hear that Bundle Builder has been a great fit for your store's needs, and that the team have been responsive in addressing any issues that have arisen.

We appreciate your feedback regarding the use of discount codes, and this is definitely something we will take into consideration as we continue to improve the app's functionality. Thanks again for sharing your experience with us, and for choosing Bundle Builder!

2025年12月3日

I will be honest over the years we have had some issues with this app not working the way I want it to. The company has been so good in helping issues quickly and I could not say enough good things about it.
Love this app and company

More Me Know
アメリカ合衆国
アプリの使用期間:2年以上
Kitenzoが返信しました 2025年12月4日

Thank you so much for leaving such a wonderful review!

Your kind words mean a lot to everyone here at Kitenzo, and we’re thrilled that you’re enjoying both the app, and the Support that comes with it!

We're eternally grateful for your continued partnership over the years! So from everyone at Kitenzo; thank you for being a part of our journey!

If you run into any more questions, please don't hesitate to let us know! We'll be here and more than happy to help!

2025年6月24日

Great app for bundling products together and for managing inventory. The support team is very responsive, which is important to us as we don't have coding experience.

CARE2WEAR Gear
アメリカ合衆国
アプリの使用期間:4年以上
Kitenzoが返信しました 2025年7月1日

Thank you so much for taking the time to leave a review!
Our Support Team is fantastic and I’m delighted that you found them to be both responsive and helpful!
If you need anything going forwards, please do reach out! Our Support teamed will be delighted to assist you further!

2025年6月5日

An amazing customer service, very fast, efficient, and especially solving all the issues we might encounter! I’ve rarely seen this, and it’s very pleasant! This app is really great, quality, price, and design! Thanks again to Denis for his precise help, and well done!

BINI
フランス
アプリの使用期間:23日
Kitenzoが返信しました 2025年6月13日

Wow, what a lovely review - it really makes us smile when we see such love for the product and our support! I agree, Denis is fantastic and he'll be delighted to know how much he helped!

We've loved helping you set up and get going. Please make sure to reach out should you need us! We look forward to partnering long into the future.

2025年5月29日

Great app. They have super fast support team and helped with everything. Thank you very much

The Soffie
カナダ
アプリの使用期間:7日
Kitenzoが返信しました 2025年6月13日

Thank you for taking the time to leave us a review - we really appreciate. I'm delighted that you found the support team to be quick and helpful - they are our engine room and we love seeing their work being appreciated. Please let us know if there is anything in future you need assistance with. Happy bundling!

2025年5月21日

I recently had a very pleasant experience with their customer support, Denis! He was able to help me very quickly with a cart integration issue and clarify all of my concerns or questions.

Glico USA Online Store
アメリカ合衆国
アプリの使用期間:1年以上
Kitenzoが返信しました 2025年5月28日

Thank you for leaving us a review - we really appreciate it!

I'm delighted that you had a great experience with our Support team. Denis is fantastic and it's great he was able to resolve your questions quickly and clearly.

Please let us know if you need anything in the future. Best of luck and happy bundling!