バンドルビルダー

バンドルビルダー

レビュー (264)

総合評価
4.3
評価レベルごとの件数
  • 評価の75%は5つ星です
  • 評価の5%は4つ星です
  • 評価の4%は3つ星です
  • 評価の5%は2つ星です
  • 評価の11%は1つ星です
編集日:2020年10月26日

I've made use of this app and I must say the customer service is really good. The developers are very helpful and fast and always polite

Nintendo Online Store South Africa
南アフリカ
アプリの使用期間:11ヶ月
Kitenzoが返信しました 2020年3月4日

Thank you, our Support and Development teams will be thrilled with your feedback. We're so pleased to hear that you like Bundle Builder. Happy bundling!

編集日:2022年12月12日

App is fine when working - customer service team is a little slow on responding. would be great if they had a live chat function instead

LA GROTTA COLLECTIVE
イギリス
アプリの使用期間:23日
Kitenzoが返信しました 2022年12月9日

Thank you for the updated review! We have a live chat function that can be accessed by clicking the 'Support' chat button in the bottom right corner of our support site here: support.bundlebuilder.app/hc/en-gb. This will take you through to a support team member when one is available and online. Let us know if there is anything else we can do to get that review to 5* :)

2020年11月4日

terrible app, worst communication ever, I would not recommend them. They almost every respond to inquires and it's incredibly frustrating

Bôhten Eyewear
カナダ
アプリの使用期間:約1ヶ月
Kitenzoが返信しました 2020年11月4日

Looks like the latest email thread might have run into problems. There was a chat attached so I suspect it might have been flagged as spam?

As all messages with the team were working well previously, i've started a new thread, so if you can reply to that, we can get back on track :)

2021年1月27日

Great app and very good support ! The most of our sells are done with bundles. There's a lot of options and we can customize the bundles.

PéPé José
フランス
アプリの使用期間:1年以上
Kitenzoが返信しました 2021年1月27日

Thank you for the review! Great to see you are having success with Bundle Builder. If you need any further support please feel reach to reach out.

2021年11月5日

So far its been great and pretty easy to navigate. I was happy with the initial call and had help with a few questions I had. great service

BeautGiftCo.
オーストラリア
アプリの使用期間:1日
Kitenzoが返信しました 2021年11月9日

Thanks so much for your 5 star review of Bundle Builder. Glad you found your onboarding call and interactions with our support team useful, and you're finding the app easy to navigate. Anything else you need, please do let us know, and best of luck with your bundle sales.

編集日:2022年3月26日

Great app! Helped me grow my basket size significantly. I highly recommend this tool. It has been working very well since the last few months

BetterThanFlowers
中華人民共和国香港特別行政区
アプリの使用期間:7ヶ月
Kitenzoが返信しました 2021年9月29日

Thanks so much for taking the time to leave us a review! I am sorry you were affected by downtime - it's very unusual, and definitely not a regular occurrence! However, I'm very happy to say that we've recently made some changes to the back end of the app, which should mean that downtime is a thing of the past. If you need anything else at all, just get in touch, and we'll be happy to help!

2023年5月31日

App is glitchy. Customer service takes forever to respond. I'm trying to run a business and expect more responsiveness for what I'm paying.

Page Anchor
アメリカ合衆国
アプリの使用期間:3ヶ月
Kitenzoが返信しました 2023年6月1日

Hey Page Anchor team, we're sorry to hear you're having issues with Bundle Builder and have been disappointed with our delay in response - it looks like your emails came through to us outside of our office hours last night. We've noticed that our app has been uninstalled from your store, so we're unable to properly investigate the cause of your issue. However, we'd be more than happy to resolve this for you should you wish to reinstall, so please feel free to get in touch again.

Thanks for your patience - we hope to have the opportunity to improve your experience with Bundle Builder in the future!

2020年6月9日

I used the app to made a "create your own box" functionality. It is very efficient and flexible for the job and the support team is very helpful.

munchbox
アラブ首長国連邦
アプリの使用期間:約1年
Kitenzoが返信しました 2020年6月9日

We try to make our app as flexible as possible to suit all kinds of stores and products, so it's wonderful to hear that Bundle Builder has allowed you to sell your delicious looking products as a customisable box. Our support team will be very happy with your feedback, thank you!

2020年4月26日

Hello, I am using the custom template to show the product bundles, I would like to know how to add the option to increase quantity for each product

Maraná Chocolates
ペルー
アプリの使用期間:5日
Kitenzoが返信しました 2020年4月27日

Thank you for reaching out. Our support team will be in touch shortly to help you with your query. Please note that you can email us at support@agile.haus if you have any further questions. Our team will be more than happy to assist you!

2022年5月4日

Riktigt grym support, galet snabb hjälp och allt blev precis som jag önskade. Så peppd att få lansera custom bundles som kunderna kan bygga själva.

Rawnice
スウェーデン
アプリの使用期間:6日
Kitenzoが返信しました 2022年5月9日

Thank you so much for your review! We're so glad to hear you're enjoying Bundle Builder, and we can't wait to see the bundles you create! If you need any help with the app, please let us know, and the team will be glad to assist!