Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

리뷰 (264)

전체 평점
4.3
평점 수준당 개수
  • 평점의 75%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 4%가 별 3개입니다
  • 평점의 5%가 별 2개입니다
  • 평점의 11%가 별 1개입니다
2020년 6월 13일

I like using this app to help make product bundles to sell items that would otherwise not sell by themselves. They're a few glitches with how the app interacts with Shopify that could be fixed. Ex: fixing up the sale prices int he bundle app doesn't automatically translate to Shopify products/inventory. Also, whenever I make any changes in the actually bundle, I have to keep it in mind to go to my products in Shopify to reset the inventory and bundle prices; every single time. It's a hassle but I really like the way bundle presents the products.

The Westminster Shoppe
미국
앱 사용 기간 22일
답글 Kitenzo개 2020년 6월 29일

Thank you, we really appreciate your feedback. Our team have reached out to you to resolve the points that you raised. We look forward to assisting you so you can make the most of our bundling app!

2023년 7월 6일에 편집됨

These guys are awesome. Quick to respond, Fixes most of what I ask so my customers can have a easy time shopping. This bundle app displays beautiful on our site and looks very professional. The check process is clean and keeps things together on the cart page and the checkout page. We are now things how to add more bundles to our site. I understand they have a new design coming out and really can wait to see how it looks. Trust us, when I say you won't be disappointed. Update...Just asked them to tweak it a little and boom, it was done. Amazing

Huckle Bee Farms LLC
미국
앱 사용 기간 4개월
답글 Kitenzo개 2023년 4월 5일

Thank you so much for taking the time to leave us such an awesome review! We're thrilled to hear that our app is a great fit for your store, and that you're really impressed with the seamless integration with your store's cart and check out pages! We're super excited to release the exciting new updates that we've been working on, and we're more than happy continue supporting you and your business, assisting in any way that we can. Thank you for choosing Bundle Builder - wishing you every success with your store, and happy bundling 🙂

2020년 5월 27일

I want to say that they have stellar support. They get back to you fast with a unique solution.

I am trying to create a unique way to do bundles based on the products I have. They have been proactive and brainstormed to try and come up with solutions.

I have tried many different bundle products and some companies never responded and or took a week to get back to me.

One thing I look for is support and they have hit it out of the park even though I could not use their app for what I am trying to do.

It is worthwhile for you to try their app out.

Pull Patch - Removable Patches For Authentic Flexfit and Snapback Hats
미국
앱 사용 기간 8일
답글 Kitenzo개 2020년 5월 28일

Thank you for your wonderful feedback. We work very hard to give our users the best possible support, so reviews like these really make our day (we do love a good brainstorming session). Bundle Builder is constantly getting better and we have tons of exciting new features planned for the near future, so keep an eye on the app as we would love to welcome you back at some point!

2020년 6월 11일

We are very pleased with Bundle Builder so far. We added the app a couple months ago to allow customers to build their own gift box by selecting different products in our store. When I had a question, Adam from customer service was very helpful!

I am hoping that they will add some more features soon that will enhance the user experience like being able to filter the products and maybe even a separate boxfor personalization notes (we offer a few products which can be personalized) similar to the "gift note" box. Other than that, great job guys! Happy to continue using this app.

GIFTABLE GOODIES
캐나다
앱 사용 기간 2개월
답글 Kitenzo개 2020년 6월 12일

We're so happy to hear that you're enjoying the app so far, and that you're pleased with our support service. I'm thrilled to confirm that we already offer note field functionality as part of Bundle Builder, so you will be able to add gift notes to your bundles today.
With regards to product filtering, we have some very exciting new features in the pipeline so keep an eye out for our in-app announcements. Thank you for your helpful feedback, we really appreciate it! If you have any further suggestions we would love to hear about them.

2021년 9월 29일

This app is exactly what I was looking for! It is one of the best out there. I researched tons of bundle apps before choosing this one. It has a clean look and integrates wonderfully with my theme. It's super easy to use for my customers and for me as well. Any adjustments I wanted to make, the support team was very helpful. I'm glad I downloaded this app. I've wanted to add a "Choose your own set" for my customers for a long time, but never found a way to do it...until I found Bundle Builder! I'm excited to see all the varieties of products I can offer - especially with the holidays coming up.

Jostina
미국
앱 사용 기간 7일
답글 Kitenzo개 2021년 9월 30일

Thank you for leaving us a review - I'm so happy to hear you're enjoying using Bundle Builder! We can't wait to see what sets you offer for the holidays!

Our support team are always on hand for anything you need - if you need anything else at all, just reach back out, and we'll be happy to help!

2018년 9월 11일에 편집됨

This app really goes a step further than other apps. I get to build my bundle from a selection of products, rather than a set product range only. And you get to set rules for your bundle so that they have to be abided by in order to be added to cart. Which is great if you have separate product for different colours. I've tried a number of other bundle apps and this one was the only one I could easily (if at all) achieve this with.

Great support too, they really go the extra mile to help me customise my bundle even further. Something they don't have to do. Really big help. The presentation of the bundle is lovely too. Highly recommend.

MAAREE
영국
앱 사용 기간 13일
2021년 2월 15일

I am so impressed with this app! I needed an app that would make it easy for my customers to build their own sets of home decor, and I've gotten great feedback. I love how it guides the customer on a journey and helps them visualize their choices, while staying consistent with my brand image. The developers provide excellent support that is unrivaled. No other app that I've used has come close to their quick responses and personalized help. I really appreciate their patience with those of us who don't have all the tech skills! Getting a quality website up and running is stressful, but they made the process a lot smoother. Highly recommend!

Melissa Colson
미국
앱 사용 기간 19일
답글 Kitenzo개 2021년 2월 15일

Hello Melissa - what a wonderful review! Thank you for the feedback and great to hear that your customers are getting the most from the app. The team pass on their thanks and wish you all the best with the bundles! All the best :)

2022년 7월 14일에 편집됨

The app is actually very good to let you offer a "Build a box" product in your store. We've had issues with the developer making updates without telling the customers and breaking things in the process. Support answers tickets within 24 hours, but only once a day... so good luck fixing issues with them. They will try to assign blame to other apps when you reach out to them. If you pressure them enough, they might get a senior developer on the case to actually fix your issue (that they caused in the first place). Great app, still on the fence about the support and reliability. Hopefully, I'll update my review to a 5 stars in the next few months, I really hope so.

KandJu
캐나다
앱 사용 기간 2년 초과
답글 Kitenzo개 2022년 7월 14일

Thank you for updating your review and highlighting how Bundle Builder is doing a good job of offering 'Build a box' functionality on your store. We are truly sorry for the issues your store faced with the recent update and have taken on board your feedback on communicating these changes earlier to merchants. Thank you for your input, we really appreciate it.
We will be working hard to show you how committed we are to our merchants over the coming months - and hopefully we'll see your review updated to 5 stars soon :) If you need anything in the meantime, please don't hesitate to get in touch.

2022년 11월 8일

At this point unusable. They offered to help almost a week ago, but they don't respond to email in a timely fashion. I'm at 6 days. The UX was really hard to figure out. I had to wait days for an appointment for help, and mostly figured it out during that time, it seems like it will be a great app. There is easy to add CSS to help the design flow and better match our site. They had a few helpful suggestions. Mostly they pointed out that my configuration was an issue that i needed someone from their team to help fix the theme so the checkout worked correctly. That was almost a week ago, have you heard from them? My 14 day trial is almost up, and I still can't use it. I'm hoping this review will help with their communication.

Threads 4 Thought
미국
앱 사용 기간 13일
답글 Kitenzo개 2022년 11월 9일

Hey there, so sorry to hear that you've been disappointed with our communication & support. I can see that whilst the team were working on the update to your store to assist with your query, your ticket was moved to the back of the queue in our system with each new email you sent - we work on an oldest to newest approach, and this is highlighted in our auto-reply emails. We look forward to hearing back from you to check you're happy with the recent updates, or to make any quick alterations if needed! Thank you :)

2019년 6월 14일

If you don't like reading, get this app, it's the best Bundle app for Shopify period.

Here's why. We are a technology company and so can say with a degree of experience that this app is excellent. We have been searching tirelessly for a Shopify app that can offer bundled products to customers in a flexible way. This app is very well made and cleverly thought through so as to provide the settings and features necessary to tailor it to your needs. Installation is a single button click. We have tried many other Bundle apps and even toyed with developing one ourselves. All I can say is thank goodness we found this. At $25/month it's not cheap but in allowing you to bundle effectively it will no doubt make it worthwhile. Highly recommended.

Moki
영국
앱 사용 기간 1일
답글 Kitenzo개 2019년 6월 18일

Thank you for your awesome review of Bundle Builder, Moki! We are super happy that the app has been so useful for you and your store. And our developers will be especially chuffed to hear your positive feedback on their craftsmanship.