Kitenzo ‑ Bundle Builder
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Easy and intuitive to set up, elegantly integrates with your store theme, fantastic customer support--a winner for sure. Been using these guys for about a year now and they've done wonders to optimize our bundles on our storefront.
A great app, does need a bit of tweaking to get it to work exactly how we want it because of how we're structured. That's where the customer service team has been a great help with prompt and detailed replies. Thanks for all your help!
Thank you for your kind review. We're very happy to hear that you have managed to adapt the app to suit your store's particular needs. Our support team will be very pleased with your feedback. Happy bundling!
The app is working great so far, I got sales immediately. Customer service is also excellent and they value your feedback. I would recommend taking advantage of the free consultation call, you get to speak to a real person live on video.
Thank you for your review, that's incredible that you noticed an immediate uptick in sales with Bundle Builder! The baby headwear bundles look great on your store, and we're so glad you've been impressed with our customer service & the 1-to-1 call with our Onboarding Specialist - that's what we're here for! Just reach out to the team if you need any further assistance.
After a lot of testing they have taken the time to help us, respond quickly and find a solution that works well in our shop. I don't think the multi SKU bundle will work well with many themes but we are happy to continue working with them.
Thanks so much for taking the time to leave a review - we really do appreciate all feedback. I can see our support team is in contact with you at the moment to resolve the issue, and we'll make sure we stay in touch until it's sorted! If you need anything else in the meantime, just let us know by replying to that email.
This App has helped my store tremendously. My AOV has increased by 30%, and my customers love the option to build their own bundle and save some $$. Service and support have always been there when I needed them. Great App.. don't hesitate.
We are really pleased that Bundle Builder has helped increase your AOV so much, let's hope it keeps on growing! Thank you so much for your kind review :)
We love how flexible this app is because we can build so many different kinds of bundles to provide more purchasing options for our customers. We've also had some very good experiences with their customer support team when we run into challenges.
Thanks for your wonderful feedback! We're so proud of the flexibility our app gives merchants over their purchase options, so we're really pleased you love it as much as we do! If there's anything else you need, feel free to pop us another message and we'll dive straight in. Thanks again, and take care!
The customer service for Bundle Builder is AMAZING. We have contacted them a few times, and they are always happy to help & quick to respond. It truly makes using this app even more worth it! And a special thank you to Adam for being so helpful :)
Thank you so much for your lovely review! It's been an absolute pleasure to help, and I can see the team is working on something for you currently - we'll be back in touch with an update ASAP, but if you need anything else in the meantime, just let us know, and we'll be happy to assist!
The app works very well and what is also impressive is that the basics for further customisation have been coded and the accompanying documentation are in place. Wonderful team of patient people who take time to troubleshoot and explain everything.
Thank you so much for taking the time to leave us a review, and for your lovely words about our team! We're so pleased that you're enjoying the app and are impressed by its customisation functionality & documentation to support. We love your build your own macaron boxes on your site! Please do reach out if you are ever in need of any further support, we'd love to hear from you again!
Overall great app to use on the site & increase on ROI.
Unfortunately their customer service is terrible. I've reached out several times & no one got back to me which was disappointing. I really hope they sort this out as you could lose customers.
Hey there - thank you for taking the time to leave us a review. I can confirm that we've responded to all of your emails in December, but we've had some issues with our ticketing system, and so it looks like these replies might not have reached you! A member of the team will be reaching out again from their direct email address to try and assist - please keep an eye out for this in the next 5 minutes!
This app was easy to figure out and set up on my own but it was great to know they would walk me through it in a call if I wanted that. Their support response has been fast, helpful and friendly. Our bundles are now our best selling products. Thank you!
Thanks so much for your 5 star review! Glad you found the app easy to setup and that you got all the help you needed from the support team here at Eight - I'll pass on your message. Amazing to hear bundles are now your top selling products - anything you need, just let us know!
