Kitenzo ‑ Bundle Builder
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Super disappointed in this app. It has so much potential yet there are 2 big issues- 1. Customer service doesn't answer your questions. Both times I've inquired about something they give a generic response and don't actually answer the issue I'm asking how to fix. I then have to waste my time asking the same question again stating that they didn't actually address my issue. 2. The multi sku option applies your bundle discount within shopify's discount section so you can't add another code at checkout. This is a problem because then customers can't use a promo we're offering on the bundle. The single sku option creates dummy products once it reaches 99 variants which they really should make clear up front. We built a whole custom flow only to find out that we'll have tons of duplicate products which messes with our SEO and website search.
Thanks for taking the time to leave a review - we really do appreciate all feedback. Our merchant support manager has sent you an email, to try and assist, and we look forwards to resolving this for you!
very good and effective support team
Thanks so much for leaving your review - everyone on the team really appreciates it! I'm delighted you've had good interactions with our support team - their dedication to ensuring a smooth experience is paramount to us! If you need anything going forward, please let us know.
Great bundle app and live chat help when needed
Thanks so much for taking the time to leave a review! I'm delighted you are happy with both the app and the Support received! If you need us we will always be happy to assist!
Thank you so much for the five-star rating!
We truly appreciate you choosing Kitenzo to power your store.
If there’s ever anything we can assist you with, or if you have any questions at all; please feel free to reach out and let us know.
We'll be here and more than happy to help!
Thank you so much for the 4-star rating! We’re thrilled to have your support!
If there’s ever anything we can do to turn this into a 5-star experience for you, please do let us know! We'll be here and more than happy to help!
Thank you so much for the 5-star rating!
We’re delighted to have you using Kitenzo, and to hear that you're having a great time!
If you run into any questions at all, please don't hesitate to get back in touch and let us know! We're here and more than happy to help!
Thank you so much for sharing your 3-star rating!
We always strive to provide a 5-star experience with Kitenzo, and we’d love to learn more about how we can improve Kitenzo for your store.
If there was a specific feature you found missing or a technical hurdle you encountered, please reach out to our support team at support@kitenzo.com.
We’re here to help and would appreciate the chance to turn this into a better experience for you!
Thank you so much for the 5-star rating!
We’re thrilled to hear that you're enjoying Kitenzo!
If you ever run into any further questions, or come across any features that you'd like to see added to our App; please don't hesitate to get back in touch and let us know!
We'll be here and more than happy to help!
Thank you so much for the wonderful review!
We are delighted to know that you’re having such a great experience with Kitenzo!
If you run into any more questions, please don't hesitate to get back in touch and let us know! We'll be here and more than happy to help!
