Kitenzo ‑ Bundle Builder
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Amazing app to build your own bundles, we had a very specific way to do it and this app was able to customize what we needed. Thanks!
Thank you so much for your lovely review! We really do appreciate your feedback, and we're so happy to hear that Bundle Builder is working for you! If you need any help at all, just reach out, and a member of the team will be back in touch ASAP!
I've made use of this app and I must say the customer service is really good. The developers are very helpful and fast and always polite
Thank you, our Support and Development teams will be thrilled with your feedback. We're so pleased to hear that you like Bundle Builder. Happy bundling!
App is fine when working - customer service team is a little slow on responding. would be great if they had a live chat function instead
Thank you for the updated review! We have a live chat function that can be accessed by clicking the 'Support' chat button in the bottom right corner of our support site here: support.bundlebuilder.app/hc/en-gb. This will take you through to a support team member when one is available and online. Let us know if there is anything else we can do to get that review to 5* :)
terrible app, worst communication ever, I would not recommend them. They almost every respond to inquires and it's incredibly frustrating
Looks like the latest email thread might have run into problems. There was a chat attached so I suspect it might have been flagged as spam?
As all messages with the team were working well previously, i've started a new thread, so if you can reply to that, we can get back on track :)
Great app and very good support ! The most of our sells are done with bundles. There's a lot of options and we can customize the bundles.
Thank you for the review! Great to see you are having success with Bundle Builder. If you need any further support please feel reach to reach out.
Great app! Helped me grow my basket size significantly. I highly recommend this tool. It has been working very well since the last few months
Thanks so much for taking the time to leave us a review! I am sorry you were affected by downtime - it's very unusual, and definitely not a regular occurrence! However, I'm very happy to say that we've recently made some changes to the back end of the app, which should mean that downtime is a thing of the past. If you need anything else at all, just get in touch, and we'll be happy to help!
App is glitchy. Customer service takes forever to respond. I'm trying to run a business and expect more responsiveness for what I'm paying.
Hey Page Anchor team, we're sorry to hear you're having issues with Bundle Builder and have been disappointed with our delay in response - it looks like your emails came through to us outside of our office hours last night. We've noticed that our app has been uninstalled from your store, so we're unable to properly investigate the cause of your issue. However, we'd be more than happy to resolve this for you should you wish to reinstall, so please feel free to get in touch again.
Thanks for your patience - we hope to have the opportunity to improve your experience with Bundle Builder in the future!
I used the app to made a "create your own box" functionality. It is very efficient and flexible for the job and the support team is very helpful.
We try to make our app as flexible as possible to suit all kinds of stores and products, so it's wonderful to hear that Bundle Builder has allowed you to sell your delicious looking products as a customisable box. Our support team will be very happy with your feedback, thank you!
Hello, I am using the custom template to show the product bundles, I would like to know how to add the option to increase quantity for each product
Thank you for reaching out. Our support team will be in touch shortly to help you with your query. Please note that you can email us at support@agile.haus if you have any further questions. Our team will be more than happy to assist you!
Riktigt grym support, galet snabb hjälp och allt blev precis som jag önskade. Så peppd att få lansera custom bundles som kunderna kan bygga själva.
Thank you so much for your review! We're so glad to hear you're enjoying Bundle Builder, and we can't wait to see the bundles you create! If you need any help with the app, please let us know, and the team will be glad to assist!
