Kitenzo ‑ Bundle Builder

Thank you, our Support and Development teams will be thrilled with your feedback. We're so pleased to hear that you like Bundle Builder. Happy bundling!

Thank you for the updated review! We have a live chat function that can be accessed by clicking the 'Support' chat button in the bottom right corner of our support site here: support.bundlebuilder.app/hc/en-gb. This will take you through to a support team member when one is available and online. Let us know if there is anything else we can do to get that review to 5* :)

Looks like the latest email thread might have run into problems. There was a chat attached so I suspect it might have been flagged as spam?

As all messages with the team were working well previously, i've started a new thread, so if you can reply to that, we can get back on track :)

Thank you for the review! Great to see you are having success with Bundle Builder. If you need any further support please feel reach to reach out.

Thanks so much for taking the time to leave us a review! I am sorry you were affected by downtime - it's very unusual, and definitely not a regular occurrence! However, I'm very happy to say that we've recently made some changes to the back end of the app, which should mean that downtime is a thing of the past. If you need anything else at all, just get in touch, and we'll be happy to help!

Hey Page Anchor team, we're sorry to hear you're having issues with Bundle Builder and have been disappointed with our delay in response - it looks like your emails came through to us outside of our office hours last night. We've noticed that our app has been uninstalled from your store, so we're unable to properly investigate the cause of your issue. However, we'd be more than happy to resolve this for you should you wish to reinstall, so please feel free to get in touch again.

Thanks for your patience - we hope to have the opportunity to improve your experience with Bundle Builder in the future!

We try to make our app as flexible as possible to suit all kinds of stores and products, so it's wonderful to hear that Bundle Builder has allowed you to sell your delicious looking products as a customisable box. Our support team will be very happy with your feedback, thank you!

Thank you for reaching out. Our support team will be in touch shortly to help you with your query. Please note that you can email us at support@agile.haus if you have any further questions. Our team will be more than happy to assist you!

Thanks so much for your 5 star review! I'll pass on your comments to the team. Glad we could help you get setup quickly, anything else you need, let us know, we're here and happy to help!