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Had a small issue, Maria was so helpful and had wonderful communication throughout our conversation. We are running as normal with their help! Thank you Bundle Bear team!
Very good service! I had a coding problem and they solve it very well! Fast and professionell!
Also I want to thank Maria for a good and kindly support!
Die app tut was es soll und der support hilft einem sehr schnell
Vielen Dank für Ihre 5 Sterne Bewertung! Wir freuen uns, dass Sie unsere App mögen und dass unser Support Sie schnell und zufriedenstellend unterstützt hat.
Super APP um Rabatte zu konfigurieren. Der Support ist sehr freundlich und hilfsbereit. Auch zu erwähnen ist, Sie finden schnell eine Lösung zu Problemen.
Kann die APP nur weiter empfehlen.
Vielen Dank für Ihre 5-Sterne-Bewertung! Wir sind sehr stolz und dankbar, dass Sie uns so positive Kritiken für die Funktionen . Es freut uns zu hören, dass Sie unseren Kundenservice als freundlich und hilfsbereit empfunden haben. Wir sind ebenfalls dankbar, dass Sie erwähnen, dass Sie einfach und schnell eine Lösung für Probleme gefunden haben. Vielen Dank das Sie uns so großartig empfehlen!
Es ist eine sehr gute App welches dir verschiedene möglichkeiten bietet um Volumendiscounts oder Mixed Bundles anzubieten.
Vielen Dank für Ihre 5-Sterne-Bewertung! Wir freuen uns, dass Ihnen unser Service gefällt und dass die App verschiedene Möglichkeiten bietet, Volumenrabatte und Mixed Bundles anzubieten.
Best support! The support is very friendly and fast. They reacted very quickly. I only recommend this!
Thank you so much for your 5 star rating! We are so glad you had a positive experience and that our support was so friendly and fast. We are grateful for your recommendation and thank you for your feedback!
Works good, sometimes when you want to allow your customers to use multiple discount codes, only BUNDLE is shown. So you don't know if it was a mistake or which other discount code has been used. 5* if this issue will be fixed one day.
I use the app mainly to offer buy x discounts (buy 10 and get 10%)and it works very well! The support is very responsive and solves any inconvenience fast.
Thanks for the great review!
Always happy to help.
Best,
Conversion Bear team
Terrible and rude support. We have another app that we've had installed for years that recently updated, and Bundle Bear no longer works correctly. Support team from the other app knows that it can be compatible but Bundle Bear support is unwilling to listen and we were pushed away and told to just delete the other app. They also refused to talk with the other app's support team through phone/video as they only will communicate through email. Will be deleting this app very soon which is a shame because we've used this for years as well.
Hello,
We're sorry to hear about the negative experience you had with our app.
We've investigated the issue at your store thoroughly, with both admin store access and our tech team reviewing it twice.
Had a solution existed to integrate the two applications for your store, we would have been pleased to resolve the issue.
As explained in our email, the Shopify checkout process currently prevents our discount from being applied to products that are also modified by your other app.
This conflict is blocking the Bundle Bear discount from loading correctly during checkout.
However, if you remove the 'dual' checkout button, the Bundle Bear discount will function seamlessly.
Please feel free to contact us via email at lynda@conversionbear.com if you have any further questions.
Best regards,
The Conversion Bear Team
Worst customer service I've ever seen from an app with such a high rating. Itai from customer service reads your messages and ignores you when they are clearly online.
Be aware: everything was working fine for a few months until the discount stopped working on its own. We didn't change anything or even install new apps. I contacted support to fix it and got no help. It's been over a week without a solution or even a reply. They change settings on the app without telling or consulting with you, despite being told not to do so.
