Buy Button channel

Buy Buttons have a serious issue with the safari browser that will prevent many, though not all safari, customers from checking out. They either receive "cart empty" errors or the payment doesn't go through and no error is returned to the customer, leaving them confused. Our issue has been open with shopify support for 3+ months (since Jan 2018), though I suspect this was an issue prior to that. The support team is slow to respond, fill up emails with apologies instead of action and they have made 1 failed attempt to fix it.

Here's their only solution / workaround so far: "The issue stems from the "Prevent Cross Domain Tracking" setting in Safari. Once this setting is disabled, customers using Safari will be able to checkout as expected"

Asking customers to disable a security setting, isn't a workable solution!

Avoid this app at all costs if you have many customers using safari.

***CHECK YOUR BUY BUTTONS, THIS DOES NOT WORK FOR IPHONE & IPAD USERS***

I just discovered after months of use that any Buy Button embedded code on my website does not work while the website is viewed on iPhone or iPad in Safari and Chrome. When clicked, a white screen displays that requires you to force close the browser. I am absolutely SICK to my stomach at the thought of how much money this has cost us.

This was tough to discover as it works fine on desktop and Android.

What I find MOST APPALLING is the complete lack of ownership of the issue by Shopify. They tried to blame the issue on my website, once I proved without a doubt it was not the case they now have gone silent. I suspect they do not have the technical ability to troubleshoot mobile problems with this product.

BEWARE, DON'T MAKE THE SAME MISTAKE I DID!

I'd love the option to just deeplink to my shop's PDP. I don't want to checkout off platform, I just want to send them to my shop with this nice little widget. Also, there isn't an option to customize the background colors. I know it matches my shop's theme but that doesn't match some of the site I want to render this.

cant get the product embed to work in mail chimp. Rubbish

I sell more than one product, thus I need to embed more than one product.

Very useful. We plan on using this app to sell our furniture on other sites.

PLEASE BRING BACK THE OLD WIDGET!!! You have made my external site obsolete. Just allow us to use the old code again. PLEASE!

Really impressed and it has made a big difference as its driving in good sales and customers to the website. Takes the customer straight to the checkout - less thinking time which potentially leads to more sales.

If you have multiple product variants, it lumps them all into a single dropdown, which makes choosing the correct combination very frustrating for the user. Why can't it just provide the same interface as on a regular product page?

I was real hesitant to use this after I read all the bad reviews. I wanted to put products on our blog page that is hosted by blogspot to supplement our Shopify website. When I asked if I could do it, I received a very informative and helpful email from Matt at Shopify. Followed the instructions for using a link to my cart on the website. It was EASY PEASY and now I can post products for sale on our blog. Whoooo-hoooo, this app rocks.