Recensioni (41)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
16 agosto 2021

The developer has been super helpful in helping us get this running the way we wanted to for our particular store. The functionality is superb and helped us accomplish everything we needed. I highly recommend it!

Juniper
Canada
19 giorni di utilizzo dell’app
2 febbraio 2021

This is a very well made app, with sound business logic. It has been simply a plug in and work out the box solution for us. We are getting approx. 10-20 less support tickets per day due to having this, customers now fix their own problems. There are not many similar apps, we tried all of them and this was our preferred choice.

Case Warehouse
Regno Unito
3 giorni di utilizzo dell’app
Yagi Software ha risposto 3 febbraio 2021

Thanks for the compliment Case Warehouse! Really happy to hear that the app has helped save your store’s customer support time.

26 ottobre 2021

I installed this app because I loved being able to offer an easy option for customers that need to cancel/edit their order. They can make their requests without tying me up on a phone call. After installation I ran into an issue that had nothing to do with the app. Axel offered to look at my cart to see if he could figure it out. He was absolutely amazing because he found my problem. This is customer service at a whole better level. Axel also made sure Cancellable was installed correctly for me and he was very quick too. Amazing support, staff and app.

Merry Manor
Stati Uniti
22 giorni di utilizzo dell’app
27 febbraio 2022

This is an excellent order cancel/edit/reorder app. Had some trouble installing due to leftover code from a prior app. But Axel weeded out the old code and helped me on a Sunday to get everything set up. Thanks for the great support and for a very useful app. The cancel/edit/reorder is a feature that has high value for a successful store. Highly recommended!

ExcellentSupply.com
Stati Uniti
Circa 18 ore di utilizzo dell’app
12 agosto 2022

We used this app to allow customers to edit/cancel orders after purchase. This helped cut down our customer support time; also improve customers' experience tremendously. This app also allows customers to edit/cancel orders from their account page. Axel from the development team has been super responsive and helpful. Even helping us to fix some customized issues when the app clashes with our theme. Definitely recommend this app to whoever needs this function. Great customer experience.

Jolicare
Malaysia
1 giorno di utilizzo dell’app
12 marzo 2021

Excellent app that does exactly what I want it to! It's already saved me a handful of emails that I had to answer :) Axel is also super helpful and responsive. He went out of his way to help me, which I really appreciate. 10/10!

Simple & Dainty
Stati Uniti
16 giorni di utilizzo dell’app
4 aprile 2023

Fantastic app which makes canceling orders simple for customers, while offering useful information for merchants such as cancellation reasons. This application has great customer support too.

nightcity clothing
Regno Unito
Circa un anno di utilizzo dell’app
6 marzo 2023

This app has worked great for our store and Axel is stellar with customer support. Anytime I've emailed him I've had a helpful response within 24 hours.

Knafs
Stati Uniti
4 giorni di utilizzo dell’app
24 febbraio 2022

Very helpful with integration and communication. Great app to add onto your website for customers to re-order, edit and or cancel their order.

Doorway Drop
Canada
10 giorni di utilizzo dell’app
21 giugno 2021

Recommended this app. I've installed 2 stores and apply cancellable order. This is Simple admin and fast support!

GOEN.J
Corea del Sud
Circa 2 mesi di utilizzo dell’app