Candy Rack • Upsell Cross‑sell

Candy Rack • Upsell Cross‑sell

Reviews (263)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably drives extra revenue and higher AOV, often paying for itself quickly. They use it to upsell accessories, warranties, bundles, and post‑purchase offers that feel natural, not pushy. Setup and daily use are described as easy, with strong customization, clean design, and no impact on site speed. Support is frequently praised as fast, proactive, and helpful with custom triggers and branding tweaks.

August 16, 2026

Running this on two of my Shopify stores and couldn’t be happier. It integrates easily, is simple to manage, and the support team is super responsive. Love that the customizable options build the cart organically without turning off shoppers. If you’re looking to scale revenue and lift your AOV, definitely grab this app.

Alma Mater Daughter
United States
About 8 hours using the app
July 8, 2026

We have been using Candy Rack for at least 2 years now and it has been seamless. Recently we introduced a new offer on the product page and the support has been immense with quick turnover. Highly recommend this app for upsells and cross-sells!

CosmoGrill
United Kingdom
About 2 years using the app
July 1, 2026

Does not function at all as promised. Told you can use for free with development stores, but that's not actually the case. They offer a free trial for 8 days if you complain, but again, not the 30 day free trial as advertised.

Yes it is okay if you want to waste the first payment, as it would be great after that. But, unfortunately it is an AI driven app with zero human interactions.

Snuffstore.eu
Czechia
8 minutes using the app
Digismoothie replied July 3, 2026

Hi there,

Thank you for testing our app, and I am honestly sorry about your experience. We definitely don't want you to pay anything if your store isn't live yet. I have sent you an email and offered a free subscription. Hope it works for you.

All the best,

Tom
Co-founder

August 11, 2026

Works great! Excellent support whenever you run into any issues.

Drukke Mama's
Belgium
Almost 2 years using the app
August 10, 2026

CandyRack is a fantastic app and the support team are really helpful. Febby in particular helped with some custom coding to get the app working exactly how we need. Highly recommended!

LoudFoundry
United Kingdom
4 days using the app
July 3, 2026

great service by Marcela, very fast

Barkt - Built for Walks
United Kingdom
20 minutes using the app
July 3, 2026

Both Richie and Lina have been extremely helpful for me.
They are taking the time it takes to sort some customization that I requested.

Cannot say anymore than that they are perfect !

I highly recommand the app & their services.

IGUAZÚ SWIMWEAR
France
About 10 hours using the app
Edited September 27, 2026

App incredibile, ricche di opzioni e molto semplice da utilizzare (e i piani proposti sono super competitivi). La cosa piu importante è il servizio di assistenza in quanto sono sempre disponibili, rapidi, professionali e soprattutto molto pazienti. Avevo bisogno di diverse modifiche se potevano essere fatte e in meno di poche ore sono state fatte in pratica tutte mentre altre giustamente richiedono piu tempo. TUTTI i ragazzi del servizio assistenza mi hanno aiutato e proposto alcune soluzioni inviandomi gli screen con le modifiche proposte ect.....mai visto un servizio assistenza cosi professionale onestamente. App stra consigliata.

Build With Wood Plans
Italy
3 months using the app
Edited July 2, 2026

Candy Rack integrates seamlessly with our webshop design and is easy to set up. It offers a variety of placements, from the product page to post-purchase.

GPerformance
Slovakia
11 months using the app
June 23, 2026

Marcela was amazingly supportive in fixing our issues!

Kosmetikstudio ONE GmbH
Switzerland
1 day using the app