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We used this app 2 years ago to migrate our WP to Shopify. Everything went well and we were satisfied with the outcome. We then eventually needed the migration data to backtrack original information and they happily provided the requested files. They are very professional and the service they provide are outstanding. Kudos to Serge Zhukov!
Thank you so much for your wonderful review! We're delighted to hear your migration went smoothly and that we could help even years later. We'll be sure to pass your kind words on to Serge - he'll really appreciate them. Wishing you continued success with your Shopify store!
We have used Cart2Cart to migrate several stores from Volusion and WordPress to Shopify. The experience has always been positive, and the team over there worked to get our migrations perfect.
Thank you for sharing your experience! Our team truly appreciates your trust and is always here to help make your migration process as seamless as possible.
We used Cart2Cart to move a large WooCommerce fashion store to Shopify — roughly 7,000 products, 15,000 variants, 48 brands, and years of order and customer history.
The full migration completed with zero skipped entities. Images, variants, SEO URLs and 301 redirects all transferred intact, which was critical for us since we couldn't risk losing search rankings on an established catalogue.
The Recent Data Migration is what made this workable for a store that never stopped selling. It pulls in only new orders and customers without disturbing what's already there, so we could build the Shopify side properly instead of forcing a rushed cutover.
Support deserves a specific mention. Our go-live date moved twice for reasons on our end, and the team extended our Migration Insurance both times without making it difficult. On a project of this size, that kind of flexibility matters more than any feature list.
Saved us weeks of manual work. Recommended.
Thank you for taking the time to share such a detailed review!
Migrating a store with thousands of products, variants, brands, and years of customer and order history is a significant project, so we're delighted to hear everything went smoothly. It's especially great to know that features like Recent Data Migration and our Migration Insurance helped you keep your store running while giving you the flexibility to adjust your launch schedule.
We'll also be sure to pass your kind words on to our support team - they'll be pleased to know their assistance made a difference throughout your migration.
Thank you for trusting Cart2Cart with your WooCommerce-to-Shopify migration. We wish you continued success with your Shopify store!
Cart2Cart is a great service that allows you to migrate from old sites to shopify with confidence. Orders, posts, content, URL redirects, images - everything can be brought over. The customer service is excellent and they are very responsive and helpful.
Excellent support and a very helpful team! My questions were answered quickly, clearly, and professionally. The support agent took the time to understand my migration issue and helped me find the right solution. I felt well supported throughout the entire process. Thank you for the great service!
Thank you for your wonderful feedback!
We're delighted to hear that our support team was able to answer your questions quickly and help you find the right solution for your migration. Providing clear guidance and personalized assistance throughout the migration process is something we strive for every day.
Your kind words mean a great deal to our team, and we'll be sure to share your appreciation with the support agent who assisted you.
Thank you for choosing Cart2Cart. We wish you a smooth migration and continued success with your online store!
Utilisé pour une migration depuis prestashop vers shopify
L'appli fait franchement gagner beaucoup de temps.
Mais.... Premièrement, malgré l'estimation du coût faite avant de se lancer, suprise, il faut multiplier par 2 pour être au minimum nécessaire après la phase de test.
Parmi les suppléments facturés : la mise en place automatique des redirections.
Et là encore, suprise ! Et attention si vous ne faites pas attention ça peut être la grosse cata pour le seo : Lorsqu'un produit a des variantes, les redirections se font pour les variantes mais..... pas pour l'url principale du produit ! Belle catastrophe qui oblige de tout reprendre à la main en urgence. Et qui fait perdre beaucoup de temps, une préparation de l'ensemble en csv plutot que de payer cette option m'aurait fait gagner du temps.
Great app, so easy to use and transfers all relevant order information over.
J'ai testé cette application pour une migration Shopify → PrestaShop avec un très petit ensemble de données (environ 20 produits et quelques clients), et le résultat a été un désastre complet.
Dès le début, la migration a généré des dizaines de problèmes critiques :
Les pages produits renvoyaient des erreurs 404, même en utilisant l'aperçu du back-office PrestaShop.
Les catégories étaient visibles dans le back-office mais n'étaient pas correctement liées à la boutique, ce qui perturbait le routage.
Incohérences entre les tables de produits (product / product_shop) nécessitant des corrections SQL manuelles juste pour rendre le site utilisable.
Les commandes importées affichaient des produits et des images incorrects par rapport aux commandes Shopify d'origine.
Les données de commande et les associations de produits étaient totalement peu fiables.
Ce qui est encore plus frustrant, c'est le modèle de tarification : les options essentielles (URL SEO, redirections, etc.) sont facturées plus de 50 $ chacune, et même lorsqu'elles sont activées, elles ne fonctionnent pas de manière fiable.
Après avoir perdu une journée entière à dépanner une migration test, il est devenu évident que cet outil n'était pas prêt pour la production.
Cette application crée plus de problèmes qu'elle n'en résout.
Je recommande vivement de l'éviter si vous accordez de l'importance à votre temps, à l'intégrité de vos données ou à votre santé mentale.
Traduit avec DeepL.com (version gratuite)
Hello Kymaya,
Thank you for sharing your detailed feedback. We understand your frustration and appreciate the time you took to describe the issues you encountered during your Shopify → PrestaShop test migration.
We also note that the review was translated into French. For clarity, our support and engineering teams primarily operate in English, and reviewing the original version of the feedback often helps us analyze technical details more accurately. That said, the concerns you raised are clear and understandable regardless of language.
Shopify to PrestaShop migrations can be technically complex, particularly when it comes to product-shop associations, URL routing, and order data mapping. Our service is designed to automate the core migration, but certain store configurations, PrestaShop versions, or third-party modules may require post-migration adjustments.
Issues such as incorrect order associations or the need for manual SQL corrections are not the experience we aim to deliver. In such cases, our support team can review migration logs, validate mappings, and apply fixes where possible.
Regarding paid options such as SEO URLs and redirects, their behavior can depend on the target store’s configuration and enabled modules. We regret that these features did not meet your expectations in this instance.
We value constructive feedback and would welcome the opportunity to review your case in detail, including the original (non-translated) version if available, to better understand what went wrong and how we can improve.
Kind regards,
Cart2Cart Support Team
Cette application est une véritable arnaque !
Nous avons payé plus de 600 USD pour rien.
Fuyez si vous souhaitez faire une migration de Prestashop vers Shopify !
Le support client et sav est inexistant.
Nous avons perdu plus d'un mois de travail avec cette mauvaise application !
Ne perdez ni votre temps ni votre argent !
Dear Customer,
Thank you for your feedback. We sincerely regret to hear about your dissatisfaction, and we appreciate the opportunity to address your concerns in detail.
At Cart2Cart, we strive to provide transparent and high-quality migration services, and we would like to clarify a few points in response to your review:
Cost of the Service: The price you were charged, over $600, reflects the complexity and volume of data involved in your PrestaShop to Shopify migration. Our pricing is always transparent and provided upfront before the migration begins, so there are no hidden fees. For clarity, we recommend reviewing our pricing details here:https://www.shopping-cart-migration.com/migration-pricing. We believe this misunderstanding might have caused some frustration.
Duplicate Accounts: One of the issues that clients sometimes face involves duplicate customer accounts. This typically happens when orders from your previous store are not linked to specific customer accounts. Shopify requires all orders to be associated with a customer profile, so during migration, we create accounts for unlinked orders. This might give the impression of duplicates, but this is due to Shopify’s structure rather than our service. You can review an example here: https://prnt.sc/bRqpKkCkjE5p.
EAN Field Not Migrated: We understand that the review mentioned the EAN field not being transferred. Cart2Cart does not advertise this field as part of the migration by default, as outlined in our Migration Options:https://www.shopping-cart-migration.com/shopping-cart-migration-options/1072-prestashop-to-shopify-migration. Although fields like GTIN, EAN, and Barcode are often requested, this can depend on Shopify’s system limitations. We would recommend reviewing your migration configuration to ensure it matches your expectations: https://prnt.sc/lTNGgjd7msew.
Weight Units Issue: The review mentioned problems with weight units. This issue is fully resolvable within Shopify's settings. You can easily adjust the weight units directly in your Shopify store's settings. Should you need assistance, we can provide detailed instructions. For example, please refer to the following setup screenshot: https://images.support.magneticone.com/6fd7fed/24-05-16_0134e.jpg.
Customer Support: We are sorry if our support service didn’t meet your expectations. However, our support team is available 24/7 to assist with any migration issues via live chat, email, and phone. We strive to respond as quickly as possible and resolve any issues that arise. You can view our support availability here: Screenshot. If there was a specific issue with response times, we would be happy to investigate and correct it.
Time Spent: We understand how valuable your time is, and we regret that the migration process took longer than expected. Data migrations can sometimes take more time due to the complexity of your store's setup and specific requirements. That said, we are confident that the migration was handled correctly. We’d like to further analyze your case if needed to ensure the migration was performed as efficiently as possible.
Please contact us directly at support@shopping-cart-migration.com so we can better understand your situation and work towards a resolution. We are dedicated to ensuring that you have a smooth and successful migration experience.
Thank you for your feedback and for giving us the opportunity to clarify these points.
Best regards,
The Cart2Cart Team
always very helpful, brilliant service
