Back In Stock,Notify Me: Kbite

Back In Stock,Notify Me: Kbite

Omtaler (4,354)

Samlet vurdering
5
Antall per vurderingsnivå
  • 99 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 0 % av vurderingene er 1 stjerner
Redigert 10. februar 2026

The app is easy to use and the support is lightning fast! I had a minor issue with the button not loading on my theme, and they fixed it in under a minute! Highly recommend.

Update: I needed help with making the "Notify Me" button invisible on certain products and they were lightning fast is solving this for me. Again, I highly recommend the app!

www.425motorsports.com
USA
12 dager bruker appen
1. juni 2026

Great app, easy to work with, I got to talk with the owner/founder and he was so nice and helpful. Thank you for the support!

Legends FC Store
USA
21 minutter bruker appen
27. april 2026

Amazing customer service - helped me set up my button as soon as I installed the app. Also helped me tweak the auto email template. Thanks!

Peachly
Australia
21 minutter bruker appen
21. januar 2026

The app works perfectly as described! Their support was extremely helpful as well with fast responses and quick updates. We've been needing this kind of an app to let people know when popular items are back in stock, this app accomplishes exactly that while functioning exactly as it's supposed to with an easy setup. I'll be implementing this app with other shopify sites I have without hesitation.

Colorimetry Lights
USA
2 dager bruker appen
19. januar 2026

This is "waiting list" function that is perfect. There're options to put the Wait list button as per your preference, easy to use app and reports to show subscribers, sales from Waitlist etc that are super useful. The team has prompt response to your enquiries.

Joli Pretty
Singapore
2 dager bruker appen
1. juni 2026

it is very nice

Chilkey
Hongkong SAR Kina
13 minutter bruker appen
1. juni 2026

Great app, super fast support, thank you!

Chapter Two
Marokko
26 minutter bruker appen
1. juni 2026

AMAZING AMAZING AND AMAZING!!

Bull Boost Performance
USA
Rundt 16 timer bruker appen
Redigert 9. januar 2026

A complete rip-off - Do NOT install

This app is a complete rip-off. Do NOT install it unless you want your store's inventory logic completely destroyed. Immediately after installing, it messed up our product availability, marking items as 'Sold Out' even though we allow backorders effectively killing our sales.

To make matters worse, the developer has a shocking attitude. When we reached out to fix the mess, we were met with arrogance and rude behavior instead of support. I have never dealt with a developer this unprofessional. Save yourself the headache and money stay far away from this app.

UPDATE 1: Regarding the Developer's Initial Reply

The fact that you posted links to private customer support chat logs in your public response tells other merchants everything they need to know about your professionalism. You have just signaled to the entire Shopify ecosystem that private conversations are not safe with you.

We had to fix the issue ourselves after uninstalling because your support was adversarial rather than helpful. My developer’s frustration was a direct result of your team's refusal to assist in debugging a live store issue. But the technical details don't matter anymore. The real issue is your ethics. Attempting to publicly shame a client by leaking support screenshots is predatory behavior and a violation of the Partner Program agreement. We are forwarding this thread—specifically your public disclosure of our private data—to Shopify Partner Governance.

UPDATE 2: Response to the Developer's Edit

It is interesting that you edited your response to remove the links to our private support chats. You realized that publicly posting private screenshots to 'shame' a client is a massive violation of Shopify Partner privacy standards, didn't you? You can hide the links now, but the fact remains: your first instinct was to leak customer data.

Regarding the 'Continue selling when out of stock' setting: Stop lecturing us on how Shopify works. We intentionally use that setting as a core part of our business strategy to handle backorders and we always fulfill on time. Using a standard Shopify feature is not a 'mistake'—it is a workflow. Your support team's inability to respect that workflow without being condescending is exactly why we left.

UPDATE 3: Your persistent sarcasm confirms our decision.

In your latest edit, you claim that leaking customer chat logs is acceptable because, in your opinion, they "do not contain private data." Let me be clear: All support interactions between a merchant and a partner are private business records. Believing you have the right to publicly publish them whenever you feel offended makes you a liability to any serious business.

And once again, you end your reply with a sarcastic, petty comment offering "guidance on professional communication." This childish need to have the last word with a snarky insult is exactly why your support failed in the first place. You are not a partner; you are a risk. We are done here.

LIFE ENTHUSIAST
USA
2 dager bruker appen
DEVSQUAT SOLUTIONS svarte 9. januar 2026

Summary: Abusive behavior — whether from you or anyone acting on your behalf — is not acceptable.
During the support conversation, the merchant’s developer used inappropriate language regarding issues they later acknowledged were caused by their own misconfigurations.

Reply:

If you would like evidence of the language used during support, we maintain full chat logs and screenshots. The records in question only document repeated instances of abusive, hostile, offensive, and unprofessional language from your developer and do not contain any private data. So will suggest reviewing policy at your end regarding what kind of language is acceptable.

During the support conversation, communication unfortunately became unproductive due to hostile and inappropriate language from the merchant’s developer. We always aim to keep discussions professional and focused on resolving the issue.

We would also like to clarify that the technical issue discussed here relates to your store’s “Continue selling when out of stock” setting, which controls whether a product can be purchased when inventory reaches zero. Our app does not have access to, and cannot modify, inventory or availability settings.

We remain open to resolving this matter constructively and ensuring everything works as expected. If you need guidance on professional communication or setup assistance, you can reach out at admin@staqlab.com

21. desember 2025

Enkel att installera och fungerar precis som den ska.
Supporten var snabb, lösningsorienterad och hjälpte oss direkt med en mer avancerad setup med flera lager/marknader.
Väldigt nöjda – rekommenderas varmt!

Wisst Store
Sverige
Rundt 23 timer bruker appen