Back In Stock,Notify Me: Kbite

This app has been a great revenue driver for us!!!

We've actually tried other restock apps but this one is hands down the best! I love that you can also manipulate the wording for the emails/SMS to make it more brand-centric so the customers are excited when they see that piece they wanted is back in stock from our store.

Sam has also been fantastic to work with — quick to respond, genuinely helpful, and proactive about getting things done when we’ve had questions or requests. You can tell he truly cares about the success of the app and his customers!

~Julie

The app is easy to use and the support is lightning fast! I had a minor issue with the button not loading on my theme, and they fixed it in under a minute! Highly recommend.

Update: I needed help with making the "Notify Me" button invisible on certain products and they were lightning fast is solving this for me. Again, I highly recommend the app!

Great app, easy to work with, I got to talk with the owner/founder and he was so nice and helpful. Thank you for the support!

Amazing customer service - helped me set up my button as soon as I installed the app. Also helped me tweak the auto email template. Thanks!

The app works perfectly as described! Their support was extremely helpful as well with fast responses and quick updates. We've been needing this kind of an app to let people know when popular items are back in stock, this app accomplishes exactly that while functioning exactly as it's supposed to with an easy setup. I'll be implementing this app with other shopify sites I have without hesitation.

This is "waiting list" function that is perfect. There're options to put the Wait list button as per your preference, easy to use app and reports to show subscribers, sales from Waitlist etc that are super useful. The team has prompt response to your enquiries.

it is very nice

Great app, super fast support, thank you!

AMAZING AMAZING AND AMAZING!!

A complete rip-off - Do NOT install

This app is a complete rip-off. Do NOT install it unless you want your store's inventory logic completely destroyed. Immediately after installing, it messed up our product availability, marking items as 'Sold Out' even though we allow backorders effectively killing our sales.

To make matters worse, the developer has a shocking attitude. When we reached out to fix the mess, we were met with arrogance and rude behavior instead of support. I have never dealt with a developer this unprofessional. Save yourself the headache and money stay far away from this app.

UPDATE 1: Regarding the Developer's Initial Reply

The fact that you posted links to private customer support chat logs in your public response tells other merchants everything they need to know about your professionalism. You have just signaled to the entire Shopify ecosystem that private conversations are not safe with you.

We had to fix the issue ourselves after uninstalling because your support was adversarial rather than helpful. My developer’s frustration was a direct result of your team's refusal to assist in debugging a live store issue. But the technical details don't matter anymore. The real issue is your ethics. Attempting to publicly shame a client by leaking support screenshots is predatory behavior and a violation of the Partner Program agreement. We are forwarding this thread—specifically your public disclosure of our private data—to Shopify Partner Governance.

UPDATE 2: Response to the Developer's Edit

It is interesting that you edited your response to remove the links to our private support chats. You realized that publicly posting private screenshots to 'shame' a client is a massive violation of Shopify Partner privacy standards, didn't you? You can hide the links now, but the fact remains: your first instinct was to leak customer data.

Regarding the 'Continue selling when out of stock' setting: Stop lecturing us on how Shopify works. We intentionally use that setting as a core part of our business strategy to handle backorders and we always fulfill on time. Using a standard Shopify feature is not a 'mistake'—it is a workflow. Your support team's inability to respect that workflow without being condescending is exactly why we left.

UPDATE 3: Your persistent sarcasm confirms our decision.

In your latest edit, you claim that leaking customer chat logs is acceptable because, in your opinion, they "do not contain private data." Let me be clear: All support interactions between a merchant and a partner are private business records. Believing you have the right to publicly publish them whenever you feel offended makes you a liability to any serious business.

And once again, you end your reply with a sarcastic, petty comment offering "guidance on professional communication." This childish need to have the last word with a snarky insult is exactly why your support failed in the first place. You are not a partner; you are a risk. We are done here.