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Hear about a stuck parcel before your customer asks: a daily check of the orders you shipped.
Once a day it checks the orders you shipped in the last 60 days, using the carrier updates already on each order. It emails you when something goes wrong: a parcel with no update for the number of days you set, or a carrier saying delayed, attempted or failed. You see the problem before your customer does, and you can reach out first. No change, no email. It adds no tracking page for your customers and works beside the tracking app you already use.
- Daily check of shipped orders, with an email when some have gone quiet
- Choose how many days without a carrier update count as stuck
- Also flags parcels the carrier reports as delayed, attempted or failed
- Emailed once when a shipment gets stuck and once when it is fixed
- Stuck list in the app with carrier, tracking number and order link
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Support
App support provided by Cartkept.
Resources
Launched
October 22, 2026 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Orders
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View orders
All order history for the last 60 days
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